Namecheap vs Site5: Which Host Is Best For You & Your Site?

I secretly test hosts every month for speed, reliability, and support. Here’s a comparison between Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? and Site5: How Good (Or Bad!) Is Hosting Speed & Uptime? with real proof of their performance.

Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? Hosting Plan

Namecheap started as a domain registrar in 2001, but expanded into hosting in 2008. Their data centers are located in Phoenix, Arizona and Atlanta, Georgia.

I have purchased a hosting plan on Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? and set up a typical web site. I use that example website to run these tests. Learn more about how I test.

Here is the plan information I chose:

Plan NameProfessional
Cost$7.48/month
Disk Space100GB
BandwidthUnlimited
Uptime Guarantee99.9%
Money Back Guarantee14 days
NotesSite was ready within minutes after I purchased.

Site5: How Good (Or Bad!) Is Hosting Speed & Uptime? Hosting Plan

Site5 claims to be the "pros" when it comes to web hosting. They pride themselves on a custom control panel, 24/7 support, and data center locations all over the world. They've been around since 1999.

I have purchased a hosting plan on Site5: How Good (Or Bad!) Is Hosting Speed & Uptime? and set up a typical web site. I use that example website to run these tests. Learn more about how I test.

Here is the plan information I chose:

Plan NameHostPro
Cost$10.95/month
Disk SpaceUnlimited
BandwidthUnlimited
Uptime Guarantee99.9%
Money Back Guarantee45 days
NotesSite was ready within minutes after I purchased, although DNS didn't work for about 30 minutes (even after it had propagated).

Page Speed Test Results

This test measures the total time it takes to load a standard web page. Lower is better.  Learn more about the Page Speed Test.

HostAverageBestWorst
HostGator: How Good (Or Bad!) Is Their Uptime & Hosting Speed?2.79 s2.00 s15.02 sTest Results
StableHost2.84 s0.00 s12.29 sTest Results
GoDaddy2.90 s0.31 s37.97 sTest Results
DreamHost: How Good (Or Bad!) Is Their Hosting Speed & Uptime?2.99 s0.00 s21.25 sTest Results
Bluehost3.01 s0.00 s9.17 sTest Results
MDDHosting: How Good (Or Bad!) Is Hosting Speed & Uptime?3.04 s2.00 s74.96 sTest Results
InMotion Hosting: How Good (Or Bad!) Is Hosting Speed & Uptime?3.09 s0.00 s14.12 sTest Results
Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime?3.12 s2.00 s72.71 sTest Results
Site5: How Good (Or Bad!) Is Hosting Speed & Uptime?3.24 s0.25 s46.29 sTest Results
Yahoo Small Business: How Good (Or Bad!) Is Hosting Speed & Uptime?3.98 s2.00 s60.96 sTest Results

Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? performs incredibly in the Web Hosting Speeds: Which Hosting Brands Are Best & Worst For Your Site? Test, with an average result of 3.12 seconds. It's best result was 2.00 s but it has been as bad as 72.71 s. Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? most recent result on Dec 10 was 2.00 s. Namecheap proves that they have consistent, low page load times. While I bet it could be improved if they enabled compression and caching headers, their stats are something other hosts strive for.

Site5: How Good (Or Bad!) Is Hosting Speed & Uptime? performs alright in the Web Hosting Speeds: Which Hosting Brands Are Best & Worst For Your Site? Test, with an average result of 3.24 seconds. It's best result was 0.25 s but it has been as bad as 46.29 s. Site5: How Good (Or Bad!) Is Hosting Speed & Uptime? most recent result on Dec 10 was 2.00 s. For the most part, Site5 has decent response times. They could make things load faster if they compressed resources and set caching headers, but at least connections are efficient.

Let’s see how Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? and Site5: How Good (Or Bad!) Is Hosting Speed & Uptime? compare in detail for their page speed stats:

Uptime Test Results

This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.

HostAverageBestWorst
DreamHost: How Good (Or Bad!) Is Their Hosting Speed & Uptime?83.360 %100.000 %0.000 %Test Results
InMotion Hosting: How Good (Or Bad!) Is Hosting Speed & Uptime?99.600 %100.000 %0.000 %Test Results
Site5: How Good (Or Bad!) Is Hosting Speed & Uptime?99.820 %100.000 %50.690 %Test Results
Yahoo Small Business: How Good (Or Bad!) Is Hosting Speed & Uptime?99.850 %100.000 %82.780 %Test Results
MDDHosting: How Good (Or Bad!) Is Hosting Speed & Uptime?99.870 %100.000 %64.580 %Test Results
StableHost99.920 %100.000 %73.000 %Test Results
Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime?99.940 %100.000 %92.000 %Test Results
Bluehost99.940 %100.000 %84.930 %Test Results
GoDaddy99.970 %100.000 %94.720 %Test Results
HostGator: How Good (Or Bad!) Is Their Uptime & Hosting Speed?99.970 %100.000 %97.500 %Test Results

Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? performs mediocre in the Web Hosting Uptime: Which Hosting Brands Are Best & Worst? Test, with an average result of 99.94 percent. It's best result was 100.000 % but it has been as bad as 92.000 %. Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? most recent result on Dec 9 was 100.000 %. Namecheap has had a few significant outages (more than a few minutes) since I started testing them. It's nothing horrendous, but other hosts have better reliability.

Site5: How Good (Or Bad!) Is Hosting Speed & Uptime? performs under par in the Web Hosting Uptime: Which Hosting Brands Are Best & Worst? Test, with an average result of 99.82 percent. It's best result was 100.000 % but it has been as bad as 50.694 %. Site5: How Good (Or Bad!) Is Hosting Speed & Uptime? most recent result on Dec 9 was 100.000 %. Honestly, I expected Site5 to have better reliability. They've had a couple instances where my site was down for multiple hours, and that has ruined their overall average. But day-to-day they still have minor outages that annoy me.

Let’s see how Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? and Site5: How Good (Or Bad!) Is Hosting Speed & Uptime? compare in detail for their uptime stats:

Support Response Test Results

This test measures how quickly the host’s support team responds to your request. Lower is better. Learn more about the Support Response Test.

HostAverageBestWorst
MDDHosting: How Good (Or Bad!) Is Hosting Speed & Uptime?0.11 h0.10 h0.20 hTest Results
GoDaddy0.12 h0.10 h0.30 hTest Results
Site5: How Good (Or Bad!) Is Hosting Speed & Uptime?0.28 h0.10 h0.80 hTest Results
StableHost0.37 h0.10 h1.70 hTest Results
InMotion Hosting: How Good (Or Bad!) Is Hosting Speed & Uptime?0.94 h0.20 h2.30 hTest Results
Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime?2.20 h0.10 h6.00 hTest Results
DreamHost: How Good (Or Bad!) Is Their Hosting Speed & Uptime?2.79 h0.20 h11.00 hTest Results
Bluehost34.67 h0.10 h168.00 hTest Results
Yahoo Small Business: How Good (Or Bad!) Is Hosting Speed & Uptime?50.89 h16.00 h124.00 hTest Results
HostGator: How Good (Or Bad!) Is Their Uptime & Hosting Speed?53.40 h0.30 h168.00 hTest Results

Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? performs mediocre in the Web Hosting Support Response Time: Which Hosts Are Best & Worst? Test, with an average result of 2.2 hours. It's best result was 0.10 h but it has been as bad as 6.00 h. Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? most recent result on Mar 22 was 2.20 h. Something I like about Namecheap is their honesty. While most hosts hide the fact that they oversell (put more customers onto one server than it can handle), Namecheap admits they do it. They explain that not only is it the only way for a host to survive (profitably), but usually it's fine because 99% of websites don't get that much traffic (and aren't using all the resources they're allocated). Thanks for telling the truth, Namecheap.

Site5: How Good (Or Bad!) Is Hosting Speed & Uptime? performs above average in the Web Hosting Support Response Time: Which Hosts Are Best & Worst? Test, with an average result of 0.28 hours. It's best result was 0.10 h but it has been as bad as 0.80 h. Site5: How Good (Or Bad!) Is Hosting Speed & Uptime? most recent result on Mar 22 was 0.30 h. Site5 has always responded to my support tickets in under an hour. That's pretty awesome. They're also one of the only hosts that emails you ahead of time about planned outages, and I appreciate being informed.

Let’s see how Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? and Site5: How Good (Or Bad!) Is Hosting Speed & Uptime? compare in detail for their uptime stats: