Web Hosting Reviews Driven by Data, Not Dollars

I'm disgusted with fake webhosting "reviews." Since 2014, I've been tracking the results of real-life performance tests for downtime, speed & support at the world's most popular web hosting companies. You'll be shocked by the results...

StableHost Review and Stats

StableHost's claim to fame is their stability. They've been around since 2009 and host around 32,000 domains. They have data centers located in Phoenix, Arizona; Chicago, Illinois; and Amsterdam, Netherlands.

I have purchased a hosting plan on StableHost and set up a typical web site. I use that example website to run these tests. Learn more about how I test.

Here's the plan information I chose:

Plan NameStable
Cost$5.95/month
Disk Space7GB
BandwidthUnlimited
Uptime Guarantee99.9%
Money-Back Guarantee45 days
NotesSite was ready within minutes after I purchased.

On this page: Uptime | Speed | Support | Alternatives

Uptime Test

This test is performed by measuring the % uptime of a host. Higher is better.

I use Pingdom to report website uptime. Pingdom is configured to make an HTTP request to the host every minute, and report if it is unreachable. It'll also report an error if the host takes longer than 30 seconds to respond (Yes, that's not actually down, but if your site takes that long to respond it is unusable in my opinion). Pingdom performs this test from at least 3 servers worldwide, and reports a problem if 2/3 servers do no respond.

This test is important if you are concerned about the reliability of your web host (this is important!)

Measuring uptime with Pingdom

StableHost Uptime Test Results

StableHost performs alright in the Uptime test, with an average result of 99.94 percent. Its best run was 100.00 %, but has been as bad as 91.88 %. StableHost's most recent result on Aug 21 was 100.00 percent. Stablehost really lives up to its name - proving itself with one of the best uptime percentages around, it truly is stable. Not sure I've witnessed an outage more than a minute or two with them. That's unheard of. Kudos, Stablehost.

Let's see if StableHost is consistent in its uptime stats:

Recent Raw Results for StableHost

Date Uptime Downtime Outages Avg Response Time
2017-08-21100.000 %0 mins0412 ms
2017-08-20100.000 %0 mins0404 ms
2017-08-19100.000 %0 mins0485 ms
2017-08-18100.000 %0 mins0450 ms
2017-08-17100.000 %0 mins0462 ms
2017-08-16100.000 %0 mins0481 ms
2017-08-15100.000 %0 mins0491 ms
2017-08-14100.000 %0 mins0468 ms
2017-08-13100.000 %0 mins0464 ms
2017-08-12100.000 %0 mins0482 ms
2017-08-11100.000 %0 mins0470 ms
2017-08-10100.000 %0 mins0462 ms
2017-08-09100.000 %0 mins0493 ms
2017-08-08100.000 %0 mins0486 ms
2017-08-07100.000 %0 mins0448 ms
2017-08-06100.000 %0 mins0443 ms
2017-08-05100.000 %0 mins0449 ms
2017-08-04100.000 %0 mins0446 ms
2017-08-03100.000 %0 mins0426 ms
2017-08-02100.000 %0 mins0418 ms
2017-08-01100.000 %0 mins0411 ms
2017-07-31100.000 %0 mins0402 ms
2017-07-30100.000 %0 mins0392 ms
2017-07-29100.000 %0 mins0381 ms
2017-07-28100.000 %0 mins0389 ms
2017-07-27100.000 %0 mins0401 ms
2017-07-26100.000 %0 mins0449 ms
2017-07-25100.000 %0 mins0562 ms
2017-07-24100.000 %0 mins0565 ms
2017-07-23100.000 %0 mins0556 ms
2017-07-22100.000 %0 mins0562 ms
2017-07-21100.000 %0 mins0526 ms
2017-07-20100.000 %0 mins0532 ms
2017-07-19100.000 %0 mins0500 ms
2017-07-18100.000 %0 mins0562 ms
2017-07-17100.000 %0 mins0563 ms
2017-07-16100.000 %0 mins0850 ms
2017-07-15100.000 %0 mins0792 ms
2017-07-14100.000 %0 mins0788 ms
2017-07-13100.000 %0 mins0639 ms
2017-07-12100.000 %0 mins0513 ms
2017-07-11100.000 %0 mins0536 ms
2017-07-10100.000 %0 mins0527 ms
2017-07-09100.000 %0 mins0523 ms
2017-07-08100.000 %0 mins0512 ms
2017-07-07100.000 %0 mins0502 ms
2017-07-06100.000 %0 mins0498 ms
2017-07-05100.000 %0 mins0491 ms
2017-07-04100.000 %0 mins0470 ms
2017-07-03100.000 %0 mins0428 ms
2017-07-02100.000 %0 mins0439 ms
2017-07-01100.000 %0 mins0435 ms
2017-06-30100.000 %0 mins0452 ms
2017-06-29100.000 %0 mins0432 ms
2017-06-28100.000 %0 mins0463 ms
2017-06-27100.000 %0 mins0439 ms
2017-06-26100.000 %0 mins0418 ms
2017-06-25100.000 %0 mins0430 ms
2017-06-24100.000 %0 mins0452 ms
2017-06-23100.000 %0 mins0472 ms

Page Speed Test

This test measures the total time it takes to load a standard web page. Lower is better.

This test is performed by submitting a typical web page served on the host to WebPageTest and recording how long it takes to load. This test web page is 56 KB of HTML, 287 KB of JavaScript, 51 KB of CSS, and 1,128 KB of images (these are typical according to the HTTP Archive). WebPageTest (a 3rd-party, vendor-neutral organization) uses servers located in Virgina and California to measure the page load waterfall in the latest version of Chrome, on a very fast internet connection. The test is ran 5 times each, and the middle (median) result is what is counted from each location. Then the east coast and west coast times are averaged, which should eliminate any bias due to server location. We're interested in first page load, not the repeat/cached view.

If you're really interested, I use the 'Load Time' measurement that's returned from WebPageTest for ranking page speed. I still collect other metrics such as TTFB (time to first byte), fully loaded time, and the speed index, in addition to server setting scores which are translated to grades. You can see these detailed values in the "Raw Results."

This test is important if your site resembles a typical website and you're concerned about speed (which you should be!)

Measuring page speed with WebPageTest.org


In September 2014 I updated this test to be more accurate, and you'll notice page speeds were a bit higher before then. The test used to be run only 3 times from one location using a simulated cable internet connection on Internet Explorer 11. The new method provides much more consistent results.

StableHost Page Speed Test Results

StableHost performs great in the Page Speed test, with an average result of 3.07 seconds. Its best run was 2.39 s, but has been as bad as 12.29 s. StableHost's most recent result on Aug 21 was 2.87 seconds. Stablehost is one of the few hosts that routinely has page load times under 3 seconds - that's awesome. They have all headers optimized for performance (compression, caching, connections), and their stats back it up.

Let's see if StableHost is consistent in its page speed stats:

Recent Raw Results for StableHost

Date Location Load time TTFB Fully loaded Speed index Keep-alive Score Compress Score Caching Score
2017-08-21Dulles, VA3.5s0.4s3.6s1.9sAAA
2017-08-21San Jose, CA2.2s0.2s2.3s1.4sAAA
2017-08-20Dulles, VA3.0s0.8s3.2s1.7sAAA
2017-08-20San Jose, CA2.2s0.2s2.3s1.4sAAA
2017-08-19Dulles, VA3.0s0.4s3.1s1.5sAAA
2017-08-19San Jose, CA2.2s0.2s2.3s1.3sAAA
2017-08-18Dulles, VA3.0s0.4s3.1s1.8sAAA
2017-08-18San Jose, CA2.4s0.2s2.4s1.5sAAA
2017-08-17Dulles, VA3.7s0.3s3.8s2.3sAAA
2017-08-17San Jose, CA2.2s0.2s2.3s1.4sAAA
2017-08-16Dulles, VA2.8s0.4s2.9s1.6sAAA
2017-08-16San Jose, CA2.2s0.2s2.3s1.2sAAA
2017-08-15Dulles, VA3.0s0.4s3.1s1.5sAAA
2017-08-15San Jose, CA2.4s0.2s2.4s1.3sAAA
2017-08-14Dulles, VA3.1s0.5s3.2s1.9sAFF
2017-08-14San Jose, CA2.7s0.2s2.8s1.6sAFF
2017-08-13Dulles, VA3.6s0.4s3.7s2.2sAFF
2017-08-13San Jose, CA2.7s0.2s2.7s1.7sAFF
2017-08-12Dulles, VA3.7s0.4s3.9s2.2sAFF
2017-08-12San Jose, CA2.7s0.2s2.7s1.6sAFF
2017-08-11Dulles, VA3.3s0.4s3.4s1.9sAFF
2017-08-11San Jose, CA2.7s0.2s2.8s1.6sAFF
2017-08-10Dulles, VA3.3s0.7s3.4s2.0sAFF
2017-08-10San Jose, CA2.7s0.2s2.8s1.7sAFF
2017-08-09Dulles, VA3.1s0.3s3.3s1.8sAFF
2017-08-09San Jose, CA2.7s0.2s2.8s1.6sAFF
2017-08-08Dulles, VA3.7s0.4s3.8s1.9sAFF
2017-08-08San Jose, CA2.7s0.2s2.8s1.6sAFF
2017-08-07Dulles, VA3.1s0.4s3.2s1.6sAFF
2017-08-07San Jose, CA2.8s0.4s2.9s1.6sAFF
2017-08-06Dulles, VA3.4s0.4s3.5s2.1sAFF
2017-08-06San Jose, CA2.7s0.2s2.7s1.4sAFF
2017-08-05Dulles, VA3.5s0.7s3.6s2.2sAFF
2017-08-05San Jose, CA2.8s0.2s2.9s1.5sAFF
2017-08-04Dulles, VA4.4s0.5s4.5s2.5sAFF
2017-08-04San Jose, CA2.8s0.2s2.8s1.6sAFF
2017-08-03Dulles, VA3.7s0.8s3.8s2.1sAFF
2017-08-03San Jose, CA2.7s0.2s2.7s1.5sAFF
2017-08-02Dulles, VA3.1s0.3s3.3s1.7sAFF
2017-08-02San Jose, CA2.7s0.2s2.8s1.6sAFF
2017-08-01Dulles, VA3.7s0.3s3.8s1.9sAFF
2017-08-01San Jose, CA2.7s0.2s2.8s1.6sAFF
2017-07-31Dulles, VA3.5s0.4s3.6s2.1sAFF
2017-07-31San Jose, CA2.7s0.2s2.8s1.6sAFF
2017-07-30Dulles, VA4.3s1.0s4.5s2.6sAFF
2017-07-30San Jose, CA2.7s0.2s2.7s1.6sAFF
2017-07-29Dulles, VA3.8s1.1s3.9s2.3sAFF
2017-07-29San Jose, CA2.7s0.2s2.8s2.0sAFF
2017-07-28Dulles, VA3.2s0.3s3.3s1.6sAFF
2017-07-28San Jose, CA2.7s0.2s2.8s1.6sAFF
2017-07-27Dulles, VA3.6s0.3s3.7s1.5sAFF
2017-07-27San Jose, CA2.7s0.2s2.7s1.7sAFF
2017-07-26Dulles, VA3.7s1.1s3.9s2.4sAFF
2017-07-26San Jose, CA2.7s0.2s2.7s1.6sAFF
2017-07-25Dulles, VA3.2s0.4s3.3s1.9sAFF
2017-07-25San Jose, CA2.7s0.2s2.8s1.5sAFF
2017-07-24Dulles, VA3.4s0.3s3.5s1.7sAFF
2017-07-24San Jose, CA2.7s0.2s2.7s1.5sAFF
2017-07-23Dulles, VA3.7s0.5s3.9s2.1sAFF
2017-07-23San Jose, CA2.7s0.2s2.8s1.6sAFF

Does StableHost Suck?

Some people may think StableHost sucks. Here are some real benchmarks to show you StableHost's speed, reliability, and support - so you can see if they really do suck.

Is StableHost slow?

This test measures the total time it takes to load a standard web page. Lower is better. Learn more about the Page Speed Test.

StableHost performs above average in the Page Speed test, with an average result of 3.07 seconds. Its best run was 2.39 s, but has been as bad as 12.29 s. StableHost's most recent result on Aug 21 was 2.87 seconds. Stablehost is one of the few hosts that routinely has page load times under 3 seconds - that's awesome. They have all headers optimized for performance (compression, caching, connections), and their stats back it up.

Let's take a look at some of the times that StableHost had some poor page speed performance:

Date Location Load time TTFB Fully loaded Speed index Keep-alive Score Compress Score Caching Score
2017-08-04Dulles, VA4.4s0.5s4.5s2.5sAFF
2017-07-30Dulles, VA4.3s1.0s4.5s2.6sAFF

Is StableHost unreliable?

This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.

StableHost performs mediocre in the Uptime test, with an average result of 99.94 percent. Its best run was 100.00 %, but has been as bad as 91.88 %. StableHost's most recent result on Aug 21 was 100.00 percent. Stablehost really lives up to its name - proving itself with one of the best uptime percentages around, it truly is stable. Not sure I've witnessed an outage more than a minute or two with them. That's unheard of. Kudos, Stablehost.

Let's take a look at some of the times that StableHost had some poor uptime performance:

Date Uptime Downtime Outages Avg Response Time
None found!

Does StableHost's have poor customer service?

This test measures how quickly the host's support team responds to your request. Lower is better. Learn more about the Support Response Test.

StableHost performs incredibly in the Support Response test, with an average result of 0.4 hours. Its best run was 0.1 h, but has been as bad as 1.7 h. StableHost's most recent result on Mar 2016 was 0.2 hours. Stablehost's tech team is top notch not just in their speed and uptime knowledge, but in their response time too. You can count on the fact that Stablehost will get back to you within a couple hours - and most likely a few minutes.

Let's take a look at some of the times that StableHost had some poor support response performance:

Date Support Ticket Submitted Support Ticket Resolved Response Time
None found!

Still think StableHost sucks?

I've presented you with lots of data that will show you whether or not StableHost sucks. So, what do you think? Are they reliable, fast, and helpful? If not, consider these StableHost alternatives.

Support Response Test

This test measures how quickly the host's support team responds to your request. Lower is better.

I personally contact each host's support department with a new question/concern and measure how long it takes for them to get back to me.

This test is important for every host - it's imperative your web host is able to quickly address your concerns in a timely manner, even if you're an expert webmaster. Who wants to deal with a host that has poor customer service? Tech is hard, and tech support is critical!

Measuring a host's support response speed

StableHost Support Response Test Results

StableHost performs stellar in the Support Response test, with an average result of 0.4 hours. Its best run was 0.1 h, but has been as bad as 1.7 h. StableHost's most recent result on Mar 2016 was 0.2 hours. Stablehost's tech team is top notch not just in their speed and uptime knowledge, but in their response time too. You can count on the fact that Stablehost will get back to you within a couple hours - and most likely a few minutes.

Let's see if StableHost is consistent in its support response stats:

Recent Raw Results for StableHost

Date Support Ticket Submitted Support Ticket Resolved Response Time
2016-03-22Mar 10, 2:47pmMar 10, 2:56pm0.2 hours
2015-02-24Feb 24, 3:35amFeb 24, 4:05am0.5 hours
2015-01-27Jan 27, 5:59amJan 27, 6:09am0.2 hours
2014-12-20Dec 20, 2:56pmDec 20, 3:04pm0.1 hours
2014-11-28Nov 28, 4:40pmNov 28, 4:44pm0.1 hours
2014-10-26Oct 26, 10:58amOct 26, 11:12am0.2 hours
2014-09-06Sept 6, 6:51pmSept 6, 8:32pm1.7 hours
2014-08-09Aug 9, 3:02pmAug 9, 3:08pm0.1 hours
2014-07-12July 13, 2:17pmJuly 13, 2:30pm0.2 hours

StableHost Alternatives: Better speed, reliability, and support

Are you having problems with StableHost? It's not uncommon to want to change to a better host if your current host has issues with being slow, down, or unsupportive.

Let's see if we can find a StableHost competitor that has better uptime, faster load times, and speedier support.

Hosts faster than StableHost

This test measures the total time it takes to load a standard web page. Lower is better. Learn more about the Page Speed Test.

If StableHost is having page speed problems, consider these alternative hosts that score better:

Hosts more reliable than StableHost

This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.

If StableHost is having uptime problems, consider these alternative hosts that score better:

Hosts more helpful than StableHost

This test measures how quickly the host's support team responds to your request. Lower is better. Learn more about the Support Response Test.

If StableHost is having support response problems, consider these alternative hosts that score better:

StableHost Versus Other Hosts

If you're trying to decide between StableHost and another host, here's are some specific comparisons that will show you the differences in detail:

FTC Disclaimer

Yes, I do use affiliate links on this site to help cover the cost of testing and $1000+ per year in server charges. Results are 100% unbiased and never skewed to favor a higher commission. Thanks for understanding :)

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