Web Hosting Reviews Driven by Data, Not Dollars

I'm disgusted with fake webhosting "reviews." Since 2014, I've been tracking the results of real-life performance tests for downtime, speed & support at the world's most popular web hosting companies. You'll be shocked by the results...

Most Reliable Web Hosting: Uptime Test Results

This test is performed by measuring the % uptime of a host. Higher is better.

I use Pingdom to report website uptime. Pingdom is configured to make an HTTP request to the host every minute, and report if it is unreachable. It'll also report an error if the host takes longer than 30 seconds to respond (Yes, that's not actually down, but if your site takes that long to respond it is unusable in my opinion). Pingdom performs this test from at least 3 servers worldwide, and reports a problem if 2/3 servers do no respond.

This test is important if you are concerned about the reliability of your web host (this is important!)

Measuring uptime with Pingdom

Overall Uptime Comparison

DreamHost performs great in the Uptime test, with an average result of 99.98 percent. Its best run was 100.00 %, but has been as bad as 94.93 %. DreamHost's most recent result on Sep 19 was 100.00 percent. Dreamhost has had a few significant outages, but I've seen worse. Their ping response time is pretty impressive, faster than most hosts, showing they have a decent network.

HostGator performs above average in the Uptime test, with an average result of 99.97 percent. Its best run was 100.00 %, but has been as bad as 97.50 %. HostGator's most recent result on Sep 19 was 100.00 percent. Back in 2013 HostGator had several outages that lasted days. While I wasn't recording detailed stats at the time, I can vouch that it was a miserable experience. Many blame the lack of reliability on their new data center, which they made everyone move to after they were bought out by EIG. To be honest, HostGator's downhill performance was the reason I created this site (I was too annoyed by them to let them get away with it).

GoDaddy performs impressively in the Uptime test, with an average result of 99.96 percent. Its best run was 100.00 %, but has been as bad as 94.72 %. GoDaddy's most recent result on Sep 19 was 100.00 percent. GoDaddy has shown rocky uptimes when you first start hosting with them, however after a month things become pretty stable. Their tech team reached out to me to explain that they think it only happens when new customers get added to the server and apache needs to restart - and after the server is full it does not need to reload as often. The stats I've collected seem to support this theory, and they claim they're working on a solution.

Recent Raw Results from Sep 19

Host Uptime Downtime Outages Avg Response Time
Bluehost100.000 %0 mins0586 ms
DreamHost100.000 %0 mins0381 ms
GoDaddy100.000 %0 mins0339 ms
HostGator100.000 %0 mins0449 ms
InMotion Hosting100.000 %0 mins0494 ms
MDDHosting100.000 %0 mins0561 ms
Namecheap100.000 %0 mins0507 ms
Site5100.000 %0 mins0507 ms
StableHost100.000 %0 mins0429 ms
Yahoo Small Business100.000 %0 mins0999 ms