MDDHosting Review: How’s Their Speed & Uptime? [With Data]

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MDDHosting is small but prides themselves in providing high quality services and support. They've been around since 2007 and currently host over 12,000 domains. Their data center is located in Denver, Colorado.

I have purchased a hosting plan on MDDHosting and set up a typical web site. I use that example website to run these tests. Learn more about how I test.

Here is the plan information I chose:

Plan NameBasic
Cost$7.50/month
Disk Space5GB
Bandwidth250GB
Uptime Guarantee99.9%
Money Back Guarantee30 days
NotesSite was ready within minutes after I purchased.

On this page: Uptime | Speed | Support | Alternatives

Uptime Test

I use Pingdom to report website uptime. Pingdom is configured to make an HTTP request to the host every minute, and report if it is unreachable. It'll also report an error if the host takes longer than 30 seconds to respond (Yes, that's not actually down, but if your site takes that long to respond it is unusable in my opinion). Pingdom performs this test from at least 3 servers worldwide, and reports a problem if 2/3 servers do no respond. This test is important if you are concerned about the reliability of your web host (this is important!)    

MDDHosting Uptime Test Results

MDDHosting performs under par in the Uptime Test, with an average result of 99.87 percent. It's best result was 100.000 % but it has been as bad as 64.583 %. MDDHosting most recent result on Jan 22 was 100.000 %. MDD has pretty average uptime reliability. Some hosts are more stable. Some are way worse. MDDHosting falls in the middle.MDDHosting does knock my socks off when it comes to their tech support. The longest I've ever had to wait for a response was 11 minutes. That's incredible. They must have a full staff working round the clock! Nice job, MDD.

Let’s see if MDDHosting is consistent in its uptime stats:

Recent Raw Results for MDDHosting

Date Uptime Downtime Outages Avg Response Time
2019-01-22 100.000% 0 mins 0 420 ms
2019-01-21 100.000% 0 mins 0 425 ms
2019-01-20 100.000% 0 mins 0 428 ms
2019-01-19 100.000% 0 mins 0 467 ms
2019-01-18 100.000% 0 mins 0 419 ms
2019-01-17 95.000% 60 mins 3 470 ms
2019-01-16 100.000% 0 mins 0 409 ms
2019-01-15 100.000% 0 mins 0 424 ms
2019-01-14 100.000% 0 mins 0 414 ms
2019-01-13 100.000% 0 mins 0 425 ms
2019-01-12 99.000% 5 mins 1 451 ms
2019-01-11 100.000% 0 mins 0 417 ms
2019-01-10 100.000% 0 mins 0 401 ms
2019-01-09 99.000% 8 mins 1 395 ms
2019-01-08 100.000% 0 mins 0 399 ms
2019-01-07 100.000% 0 mins 0 415 ms
2019-01-06 100.000% 0 mins 0 438 ms
2019-01-05 100.000% 0 mins 0 449 ms
2019-01-04 100.000% 0 mins 0 455 ms
2019-01-03 100.000% 0 mins 0 442 ms
2019-01-02 100.000% 0 mins 0 449 ms
2019-01-01 100.000% 0 mins 0 454 ms
2018-12-31 100.000% 0 mins 0 447 ms
2018-12-30 100.000% 0 mins 0 451 ms
2018-12-29 100.000% 0 mins 0 464 ms
2018-12-28 100.000% 0 mins 0 437 ms
2018-12-27 100.000% 0 mins 0 427 ms
2018-12-26 100.000% 0 mins 0 416 ms
2018-12-25 100.000% 0 mins 0 405 ms
2018-12-24 100.000% 0 mins 0 418 ms
2018-12-23 100.000% 0 mins 0 411 ms
2018-12-22 100.000% 0 mins 0 411 ms
2018-12-21 100.000% 0 mins 0 410 ms
2018-12-20 100.000% 0 mins 0 410 ms
2018-12-19 100.000% 0 mins 0 434 ms
2018-12-18 99.000% 7 mins 1 450 ms
2018-12-17 100.000% 0 mins 0 447 ms
2018-12-16 100.000% 0 mins 0 513 ms
2018-12-15 100.000% 0 mins 0 609 ms
2018-12-14 100.000% 0 mins 0 557 ms
2018-12-13 100.000% 0 mins 0 568 ms
2018-12-12 100.000% 0 mins 0 590 ms
2018-12-11 99.000% 3 mins 1 557 ms
2018-12-10 100.000% 0 mins 0 572 ms
2018-12-09 100.000% 0 mins 0 542 ms
2018-12-08 100.000% 0 mins 0 573 ms
2018-12-07 100.000% 0 mins 0 617 ms
2018-12-06 100.000% 0 mins 0 570 ms
2018-12-05 99.000% 6 mins 1 574 ms
2018-12-04 100.000% 0 mins 0 591 ms
2018-12-03 100.000% 0 mins 0 562 ms
2018-12-02 100.000% 0 mins 0 601 ms
2018-12-01 100.000% 0 mins 0 520 ms
2018-11-30 100.000% 0 mins 0 513 ms
2018-11-29 100.000% 0 mins 0 515 ms
2018-11-28 100.000% 0 mins 0 504 ms
2018-11-27 100.000% 0 mins 0 496 ms
2018-11-26 100.000% 0 mins 0 495 ms
2018-11-25 100.000% 0 mins 0 490 ms
2018-11-24 100.000% 0 mins 0 495 ms

Page Speed Test

This test is performed by submitting a typical web page served on the host to WebPageTest and recording how long it takes to load. This test web page is 56 KB of HTML, 287 KB of JavaScript, 51 KB of CSS, and 1,128 KB of images (these are typical according to the HTTP Archive). WebPageTest (a 3rd-party, vendor-neutral organization) uses servers located in Virgina and California to measure the page load waterfall in the latest version of Chrome, on a very fast internet connection. The test is ran 5 times each, and the middle (median) result is what is counted from each location. Then the east coast and west coast times are averaged, which should eliminate any bias due to server location. We're interested in first page load, not the repeat/cached view. If you're really interested, I use the 'Load Time' measurement that's returned from WebPageTest for ranking page speed. I still collect other metrics such as TTFB (time to first byte), fully loaded time, and the speed index, in addition to server setting scores which are translated to grades. You can see these detailed values in the "Raw Results." This test is important if your site resembles a typical website and you're concerned about speed (which you should be!)   In September 2014 I updated this test to be more accurate, and you'll notice page speeds were a bit higher before then. The test used to be run only 3 times from one location using a simulated cable internet connection on Internet Explorer 11. The new method provides much more consistent results.

MDDHosting Page Speed Test Results

MDDHosting performs above average in the Speed Test, with an average result of 3.01 seconds. It's best result was 2.00 s but it has been as bad as 74.96 s. MDDHosting most recent result on Jan 23 was 2.00 s. I had heard great things about MDDHosting, and I thought their speed would be on par, but it has proven to have some hiccups. Lately they've been alright, but back in October I was seeing load times of 10+ seconds - wow that's poor! Yet, they are one of the few hosts that has all their server settings optimized.

Let’s see if MDDHosting is consistent in its page speed stats:

Recent Raw Results for MDDHosting

Date Location Load time TTFB Fully loaded Speed index Keep-alive Score Compress Score Caching Score
2019-01-22 Dulles, VA 2.4 0.2s 2.5s 0.7s A A A
2019-01-21 Dulles, VA 2.4 0.2s 2.5s 0.7s A A A
2019-01-20 Dulles, VA 2.4 0.2s 2.5s 0.7s A A A
2019-01-19 Dulles, VA 2.4 0.2s 2.5s 0.7s A A A
2019-01-18 Dulles, VA 2.3 0.2s 2.4s 0.6s A A A
2019-01-17 Dulles, VA 2.3 0.2s 2.4s 0.6s A A A
2019-01-16 Dulles, VA 2.3 0.2s 2.4s 0.6s A A A
2019-01-15 Dulles, VA 2.8 0.7s 2.9s 1.2s A A A
2019-01-14 Dulles, VA 2.8 0.7s 2.9s 1.2s A A A
2019-01-13 Dulles, VA 2.4 0.3s 2.5s 0.7s A A A
2019-01-12 Dulles, VA 2.4 0.3s 2.5s 0.7s A A A
2019-01-11 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A
2019-01-10 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A
2019-01-09 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A
2019-01-08 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A
2019-01-07 Dulles, VA 2.4 0.3s 2.5s 0.7s A A A
2019-01-06 Dulles, VA 2.4 0.3s 2.5s 0.7s A A A
2019-01-05 Dulles, VA 2.6 0.3s 2.7s 0.8s A A A
2019-01-04 Dulles, VA 2.6 0.3s 2.7s 0.8s A A A
2019-01-03 Dulles, VA 2.4 0.3s 2.5s 0.7s A A A
2019-01-02 Dulles, VA 2.4 0.3s 2.5s 0.7s A A A
2019-01-01 Dulles, VA 2.4 0.3s 2.5s 0.7s A A A
2018-12-31 Dulles, VA 2.4 0.2s 2.5s 0.8s A A A
2018-12-30 Dulles, VA 2.4 0.2s 2.5s 0.8s A A A
2018-12-29 Dulles, VA 2.4 0.3s 2.5s 0.8s A A A
2018-12-28 Dulles, VA 2.4 0.3s 2.5s 0.8s A A A
2018-12-27 Dulles, VA 2.4 0.3s 2.5s 0.8s A A A
2018-12-26 Dulles, VA 2.4 0.3s 2.5s 0.8s A A A
2018-12-25 Dulles, VA 2.9 0.8s 3.0s 1.2s A A A
2018-12-24 Dulles, VA 2.9 0.8s 3.0s 1.2s A A A
2018-12-23 Dulles, VA 2.4 0.2s 2.5s 0.7s A A A
2018-12-22 Dulles, VA 2.4 0.2s 2.5s 0.7s A A A
2018-12-21 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A
2018-12-20 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A
2018-12-19 Dulles, VA 2.5 0.3s 2.5s 1.0s A A A
2018-12-18 Dulles, VA 2.5 0.3s 2.5s 1.0s A A A
2018-12-17 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A
2018-12-16 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A
2018-12-15 Dulles, VA 2.4 0.2s 2.5s 0.8s A A A
2018-12-14 Dulles, VA 2.4 0.2s 2.5s 0.8s A A A
2018-12-13 Dulles, VA 2.4 0.2s 2.5s 0.8s A A A
2018-12-12 Dulles, VA 2.4 0.2s 2.5s 0.8s A A A
2018-12-11 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A
2018-12-10 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A
2018-12-09 Dulles, VA 2.4 0.2s 2.5s 0.7s A A A
2018-12-08 Dulles, VA 2.4 0.2s 2.5s 0.7s A A A
2018-12-07 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A
2018-12-06 Dulles, VA 2.5 0.3s 2.6s 0.8s A A A
2018-12-05 Dulles, VA 2.5 0.3s 2.6s 0.8s A A A
2018-12-04 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A
2018-12-03 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A
2018-12-02 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A
2018-12-01 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A
2018-11-30 Dulles, VA 2.4 0.2s 2.5s 0.7s A A A
2018-11-29 Dulles, VA 2.4 0.2s 2.5s 0.7s A A A
2018-11-28 Dulles, VA 2.3 0.2s 2.3s 0.7s A A A
2018-11-27 Dulles, VA 2.3 0.2s 2.3s 0.7s A A A
2018-11-26 Dulles, VA 2.4 0.3s 2.4s 0.7s A A A
2018-11-25 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A
2018-11-24 Dulles, VA 2.3 0.2s 2.4s 0.7s A A A

Does MDDHosting Suck?

Some people may think MDDHosting sucks. Here are some real benchmarks to show you MDDHosting‘s speed, reliability, and support – so you can see if they really do suck.

Is MDDHosting slow?

This test measures the total time it takes to load a standard web page. Lower is better.  Learn more about the Page Speed Test.

HostAverageBestWorst
StableHost2.75 s0.00 s12.29 sTest Results
HostGator2.76 s2.00 s15.02 sTest Results
GoDaddy2.87 s0.31 s37.97 sTest Results
DreamHost2.88 s0.00 s21.25 sTest Results
Bluehost2.97 s0.00 s9.17 sTest Results
MDDHosting3.01 s2.00 s74.96 sTest Results
InMotion Hosting3.02 s0.00 s14.12 sTest Results
Namecheap3.13 s2.00 s72.71 sTest Results
Site53.20 s0.25 s46.29 sTest Results
Yahoo Small Business3.94 s2.00 s60.96 sTest Results

MDDHosting performs impressively in the Speed Test, with an average result of 3.01 seconds. It's best result was 2.00 s but it has been as bad as 74.96 s. MDDHosting most recent result on Jan 23 was 2.00 s. I had heard great things about MDDHosting, and I thought their speed would be on par, but it has proven to have some hiccups. Lately they've been alright, but back in October I was seeing load times of 10+ seconds - wow that's poor! Yet, they are one of the few hosts that has all their server settings optimized.

Let’s take a look at some of the times that MDDHosting had some poor page speed performance:

Date Location Load time TTFB Fully loaded Speed index Keep-alive Score Compress Score Caching Score
None found!

Is MDDHosting unreliable?

This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.

HostAverageBestWorst
HostGator99.980 %100.000 %97.500 %Test Results
GoDaddy99.970 %100.000 %94.720 %Test Results
Bluehost99.940 %100.000 %84.930 %Test Results
Namecheap99.930 %100.000 %92.000 %Test Results
StableHost99.930 %100.000 %73.000 %Test Results
MDDHosting99.870 %100.000 %64.580 %Test Results
Yahoo Small Business99.850 %100.000 %82.780 %Test Results
Site599.820 %100.000 %50.690 %Test Results
InMotion Hosting99.600 %100.000 %0.000 %Test Results
DreamHost81.140 %100.000 %0.000 %Test Results

MDDHosting performs miserably in the Uptime Test, with an average result of 99.87 percent. It's best result was 100.000 % but it has been as bad as 64.583 %. MDDHosting most recent result on Jan 22 was 100.000 %. MDD has pretty average uptime reliability. Some hosts are more stable. Some are way worse. MDDHosting falls in the middle.MDDHosting does knock my socks off when it comes to their tech support. The longest I've ever had to wait for a response was 11 minutes. That's incredible. They must have a full staff working round the clock! Nice job, MDD.

Let’s take a look at some of the times that MDDHosting had some poor uptime performance

Date Uptime Downtime Outages Avg Response Time
2019-01-17 95.000% 60 mins 3 470 ms
2019-01-12 99.000% 5 mins 1 451 ms
2019-01-09 99.000% 8 mins 1 395 ms
2018-12-18 99.000% 7 mins 1 450 ms
2018-12-11 99.000% 3 mins 1 557 ms
2018-12-05 99.000% 6 mins 1 574 ms

Does MDDHosting have poor customer service?

This test measures how quickly the host’s support team responds to your request. Lower is better. Learn more about the Support Response Test.

HostAverageBestWorst
MDDHosting0.11 h0.10 h0.20 hTest Results
GoDaddy0.12 h0.10 h0.30 hTest Results
Site50.28 h0.10 h0.80 hTest Results
StableHost0.37 h0.10 h1.70 hTest Results
InMotion Hosting0.94 h0.20 h2.30 hTest Results
Namecheap2.20 h0.10 h6.00 hTest Results
DreamHost2.79 h0.20 h11.00 hTest Results
Bluehost34.67 h0.10 h168.00 hTest Results
Yahoo Small Business50.89 h16.00 h124.00 hTest Results
HostGator53.40 h0.30 h168.00 hTest Results

MDDHosting performs incredibly in the Support Response Time Test, with an average result of 0.11 hours. It's best result was 0.10 h but it has been as bad as 0.20 h. MDDHosting most recent result on Mar 22 was 0.10 h.

Let’s take a look at some of the times that MDDHosting had some poor support response performance:

Date Support Ticket Submitted Support Ticket Resolved Response Time
None found!

Still think MDDHosting sucks?

I’ve presented you with lots of data that will show you whether or not MDDHosting sucks. So, what do you think? Are they reliable, fast, and helpful? If not, consider these MDDHosting alternatives.

Support Response Test

I personally contact each host's support department with a new question/concern and measure how long it takes for them to get back to me. This test is important for every host - it's imperative your web host is able to quickly address your concerns in a timely manner, even if you're an expert webmaster. Who wants to deal with a host that has poor customer service? Tech is hard, and tech support is critical!  

MDDHosting Support Response Test Results

MDDHosting performs above average in the Support Response Time Test, with an average result of 0.11 hours. It's best result was 0.10 h but it has been as bad as 0.20 h. MDDHosting most recent result on Mar 22 was 0.10 h.

Let’s see if MDDHosting is consistent in its support response stats:

Recent Raw Results for MDDHosting

Date Support Ticket Submitted Support Ticket Resolved Response Time
2016-03-22 Mar 10, 4:31pm Mar 10, 4:32pm 0.1 hours
2015-02-24 Feb 24, 3:41am Feb 24, 3:47am 0.1 hours
2015-01-27 Jan 27, 6:06am Jan 27, 6:09am 0.1 hours
2014-12-20 Dec 20, 3:04pm Dec 20, 3:09pm 0.1 hours
2014-11-28 Nov 28, 4:49pm Nov 28, 4:50pm 0.1 hours
2014-10-26 Oct 26, 11:03am Oct 26, 11:06am 0.1 hours
2014-09-06 Sept 6, 6:57pm Sept 6, 7:01pm 0.1 hours
2014-08-09 Aug 9, 3:12pm Aug 9, 3:17pm 0.1 hours
2014-07-12 July 13, 2:25pm July 13, 2:36pm 0.2 hours

MDDHosting Alternatives: Better speed, reliability, and support

Are you having problems with MDDHosting? It’s not uncommon to want to change to a better host if your current host has issues with being slow, down, or unsupportive. Let’s see if we can find a MDDHosting competitor that has better uptime, faster load times, and speedier support.

Hosts faster than MDDHosting

This test measures the total time it takes to load a standard web page. Lower is better. Learn more about the Page Speed Test.

If MDDHosting is having page speed problems, consider these alternative hosts that score better:

HostAverageBestWorst
StableHost2.75 s0.00 s12.29 sTest Results
HostGator2.76 s2.00 s15.02 sTest Results
GoDaddy2.87 s0.31 s37.97 sTest Results
DreamHost2.88 s0.00 s21.25 sTest Results
Bluehost2.97 s0.00 s9.17 sTest Results
MDDHosting3.01 s2.00 s74.96 sTest Results

Hosts more reliable than MDDHosting

This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.

If MDDHosting is having uptime problems, consider these alternative hosts that score better:

HostAverageBestWorst
HostGator99.980 %100.000 %97.500 %Test Results
GoDaddy99.970 %100.000 %94.720 %Test Results
Bluehost99.940 %100.000 %84.930 %Test Results
Namecheap99.930 %100.000 %92.000 %Test Results
StableHost99.930 %100.000 %73.000 %Test Results
MDDHosting99.870 %100.000 %64.580 %Test Results

Hosts more helpful than MDDHosting

This test measures how quickly the host’s support team responds to your request. Lower is better. Learn more about the Support Response Test.

If MDDHosting is having support response problems, consider these alternative hosts that score better:

HostAverageBestWorst
MDDHosting0.11 h0.10 h0.20 hTest Results

MDDHosting vs Other Hosts

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