MDDHosting is small but prides themselves in providing high quality services and support. They've been around since 2007 and currently host over 12,000 domains. Their data center is located in Denver, Colorado.
I have purchased a hosting plan on MDDHosting and set up a typical web site. I use that example website to run these tests. Learn more about how I test.
Here is the plan information I chose:
Plan Name | Basic |
---|---|
Cost | $7.50/month |
Disk Space | 5GB |
Bandwidth | 250GB |
Uptime Guarantee | 99.9% |
Money Back Guarantee | 30 days |
Notes | Site was ready within minutes after I purchased. |
On this page: Uptime | Speed | Support | Alternatives
Contents
Uptime Test
I use Pingdom to report website uptime. Pingdom is configured to make an HTTP request to the host every minute, and report if it is unreachable. It'll also report an error if the host takes longer than 30 seconds to respond (Yes, that's not actually down, but if your site takes that long to respond it is unusable in my opinion). Pingdom performs this test from at least 3 servers worldwide, and reports a problem if 2/3 servers do no respond. This test is important if you are concerned about the reliability of your web host (this is important!)
MDDHosting Uptime Test Results
MDDHosting performs miserably in the Uptime Test, with an average result of 99.88 percent. It's best result was 100.000 % but it has been as bad as 64.583 %. MDDHosting most recent result on Dec 6 was 100.000 %. MDD has pretty average uptime reliability. Some hosts are more stable. Some are way worse. MDDHosting falls in the middle.MDDHosting does knock my socks off when it comes to their tech support. The longest I've ever had to wait for a response was 11 minutes. That's incredible. They must have a full staff working round the clock! Nice job, MDD.
Let’s see if MDDHosting is consistent in its uptime stats:
Recent Raw Results for MDDHosting
Date | Uptime | Downtime | Outages | Avg Response Time |
---|---|---|---|---|
100.000% | 0 mins | 0 | 375 ms | |
100.000% | 0 mins | 0 | 365 ms | |
100.000% | 0 mins | 0 | 367 ms | |
100.000% | 0 mins | 0 | 373 ms | |
100.000% | 0 mins | 0 | 381 ms | |
100.000% | 0 mins | 0 | 374 ms | |
100.000% | 0 mins | 0 | 372 ms | |
100.000% | 0 mins | 0 | 364 ms | |
100.000% | 0 mins | 0 | 366 ms | |
100.000% | 0 mins | 0 | 369 ms | |
100.000% | 0 mins | 0 | 369 ms | |
100.000% | 0 mins | 0 | 371 ms | |
100.000% | 0 mins | 0 | 391 ms | |
100.000% | 0 mins | 0 | 373 ms | |
100.000% | 0 mins | 0 | 366 ms | |
100.000% | 0 mins | 0 | 389 ms | |
100.000% | 0 mins | 0 | 388 ms | |
100.000% | 0 mins | 0 | 395 ms | |
100.000% | 0 mins | 0 | 366 ms | |
100.000% | 0 mins | 0 | 369 ms | |
100.000% | 0 mins | 0 | 357 ms | |
100.000% | 0 mins | 0 | 404 ms | |
100.000% | 0 mins | 0 | 351 ms | |
100.000% | 0 mins | 0 | 348 ms | |
99.000% | 2 mins | 2 | 348 ms | |
100.000% | 0 mins | 0 | 337 ms | |
100.000% | 0 mins | 0 | 340 ms | |
100.000% | 0 mins | 0 | 342 ms | |
100.000% | 0 mins | 0 | 344 ms | |
100.000% | 0 mins | 0 | 351 ms | |
100.000% | 0 mins | 0 | 352 ms | |
100.000% | 0 mins | 0 | 364 ms | |
100.000% | 0 mins | 0 | 355 ms | |
100.000% | 0 mins | 0 | 346 ms | |
100.000% | 0 mins | 0 | 364 ms | |
0.000% | 0 mins | 0 | 0 ms | |
100.000% | 0 mins | 0 | 367 ms | |
100.000% | 0 mins | 0 | 373 ms | |
100.000% | 0 mins | 0 | 374 ms | |
99.000% | 1 mins | 1 | 388 ms | |
100.000% | 0 mins | 0 | 423 ms | |
95.000% | 62 mins | 5 | 439 ms | |
100.000% | 0 mins | 0 | 411 ms | |
100.000% | 0 mins | 0 | 413 ms | |
100.000% | 0 mins | 0 | 419 ms | |
100.000% | 0 mins | 0 | 416 ms | |
100.000% | 0 mins | 0 | 413 ms | |
100.000% | 0 mins | 0 | 411 ms | |
100.000% | 0 mins | 0 | 416 ms | |
100.000% | 0 mins | 0 | 413 ms | |
100.000% | 0 mins | 0 | 415 ms | |
100.000% | 0 mins | 0 | 414 ms | |
100.000% | 0 mins | 0 | 426 ms | |
100.000% | 0 mins | 0 | 417 ms | |
100.000% | 0 mins | 0 | 414 ms | |
100.000% | 0 mins | 0 | 406 ms | |
100.000% | 0 mins | 0 | 412 ms | |
100.000% | 0 mins | 0 | 422 ms | |
100.000% | 0 mins | 0 | 415 ms | |
100.000% | 0 mins | 0 | 421 ms |
Page Speed Test
This test is performed by submitting a typical web page served on the host to WebPageTest and recording how long it takes to load. This test web page is 56 KB of HTML, 287 KB of JavaScript, 51 KB of CSS, and 1,128 KB of images (these are typical according to the HTTP Archive). WebPageTest (a 3rd-party, vendor-neutral organization) uses servers located in Virgina and California to measure the page load waterfall in the latest version of Chrome, on a very fast internet connection. The test is ran 5 times each, and the middle (median) result is what is counted from each location. Then the east coast and west coast times are averaged, which should eliminate any bias due to server location. We're interested in first page load, not the repeat/cached view. If you're really interested, I use the 'Load Time' measurement that's returned from WebPageTest for ranking page speed. I still collect other metrics such as TTFB (time to first byte), fully loaded time, and the speed index, in addition to server setting scores which are translated to grades. You can see these detailed values in the "Raw Results." This test is important if your site resembles a typical website and you're concerned about speed (which you should be!) In September 2014 I updated this test to be more accurate, and you'll notice page speeds were a bit higher before then. The test used to be run only 3 times from one location using a simulated cable internet connection on Internet Explorer 11. The new method provides much more consistent results.
MDDHosting Page Speed Test Results
MDDHosting performs stellar in the Speed Test, with an average result of 2.93 seconds. It's best result was 2.00 s but it has been as bad as 74.96 s. MDDHosting most recent result on Dec 7 was 2.00 s. I had heard great things about MDDHosting, and I thought their speed would be on par, but it has proven to have some hiccups. Lately they've been alright, but back in October I was seeing load times of 10+ seconds - wow that's poor! Yet, they are one of the few hosts that has all their server settings optimized.
Let’s see if MDDHosting is consistent in its page speed stats:
Recent Raw Results for MDDHosting
Date | Location | Load time | TTFB | Fully loaded | Speed index | Keep-alive Score | Compress Score | Caching Score |
---|---|---|---|---|---|---|---|---|
2.4 | 0.2s | 2.5s | 0.8s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.3s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.3s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.3s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.3s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.3 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.3 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.4 | 0.3s | 2.5s | 0.8s | A | A | A | ||
2.4 | 0.3s | 2.5s | 0.8s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.3 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.3 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.3 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.3 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.3 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.3 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.3 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.3 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.3 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.3 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.8s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.8s | A | A | A | ||
2.4 | 0.3s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.3s | 2.5s | 0.7s | A | A | A | ||
2.3 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.3 | 0.2s | 2.4s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.7s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.6s | A | A | A | ||
2.4 | 0.2s | 2.5s | 0.6s | A | A | A |
Does MDDHosting Suck?
Some people may think MDDHosting sucks. Here are some real benchmarks to show you MDDHosting‘s speed, reliability, and support – so you can see if they really do suck.
Is MDDHosting slow?
This test measures the total time it takes to load a standard web page. Lower is better. Learn more about the Page Speed Test.
MDDHosting performs great in the Speed Test, with an average result of 2.93 seconds. It's best result was 2.00 s but it has been as bad as 74.96 s. MDDHosting most recent result on Dec 7 was 2.00 s. I had heard great things about MDDHosting, and I thought their speed would be on par, but it has proven to have some hiccups. Lately they've been alright, but back in October I was seeing load times of 10+ seconds - wow that's poor! Yet, they are one of the few hosts that has all their server settings optimized.
Let’s take a look at some of the times that MDDHosting had some poor page speed performance:
Date | Location | Load time | TTFB | Fully loaded | Speed index | Keep-alive Score | Compress Score | Caching Score |
---|---|---|---|---|---|---|---|---|
None found! |
Is MDDHosting unreliable?
This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.
MDDHosting performs under par in the Uptime Test, with an average result of 99.88 percent. It's best result was 100.000 % but it has been as bad as 64.583 %. MDDHosting most recent result on Dec 6 was 100.000 %. MDD has pretty average uptime reliability. Some hosts are more stable. Some are way worse. MDDHosting falls in the middle.MDDHosting does knock my socks off when it comes to their tech support. The longest I've ever had to wait for a response was 11 minutes. That's incredible. They must have a full staff working round the clock! Nice job, MDD.
Let’s take a look at some of the times that MDDHosting had some poor uptime performance
Date | Uptime | Downtime | Outages | Avg Response Time |
---|---|---|---|---|
99.000% | 2 mins | 2 | 348 ms | |
0.000% | 0 mins | 0 | 0 ms | |
99.000% | 1 mins | 1 | 388 ms | |
95.000% | 62 mins | 5 | 439 ms |
Does MDDHosting have poor customer service?
This test measures how quickly the host’s support team responds to your request. Lower is better. Learn more about the Support Response Test.
MDDHosting performs above average in the Support Response Time Test, with an average result of 0.11 hours. It's best result was 0.10 h but it has been as bad as 0.20 h. MDDHosting most recent result on Mar 22 was 0.10 h.
Let’s take a look at some of the times that MDDHosting had some poor support response performance:
Date | Support Ticket Submitted | Support Ticket Resolved | Response Time |
---|---|---|---|
None found! |
Still think MDDHosting sucks?
I’ve presented you with lots of data that will show you whether or not MDDHosting sucks. So, what do you think? Are they reliable, fast, and helpful? If not, consider these MDDHosting alternatives.
Support Response Test
I personally contact each host's support department with a new question/concern and measure how long it takes for them to get back to me. This test is important for every host - it's imperative your web host is able to quickly address your concerns in a timely manner, even if you're an expert webmaster. Who wants to deal with a host that has poor customer service? Tech is hard, and tech support is critical!
MDDHosting Support Response Test Results
MDDHosting performs stellar in the Support Response Time Test, with an average result of 0.11 hours. It's best result was 0.10 h but it has been as bad as 0.20 h. MDDHosting most recent result on Mar 22 was 0.10 h.
Let’s see if MDDHosting is consistent in its support response stats:
Recent Raw Results for MDDHosting
Date | Support Ticket Submitted | Support Ticket Resolved | Response Time |
---|---|---|---|
Mar 10, 4:31pm | Mar 10, 4:32pm | 0.1 hours | |
Feb 24, 3:41am | Feb 24, 3:47am | 0.1 hours | |
Jan 27, 6:06am | Jan 27, 6:09am | 0.1 hours | |
Dec 20, 3:04pm | Dec 20, 3:09pm | 0.1 hours | |
Nov 28, 4:49pm | Nov 28, 4:50pm | 0.1 hours | |
Oct 26, 11:03am | Oct 26, 11:06am | 0.1 hours | |
Sept 6, 6:57pm | Sept 6, 7:01pm | 0.1 hours | |
Aug 9, 3:12pm | Aug 9, 3:17pm | 0.1 hours | |
July 13, 2:25pm | July 13, 2:36pm | 0.2 hours |
MDDHosting Alternatives: Better speed, reliability, and support
Are you having problems with MDDHosting? It’s not uncommon to want to change to a better host if your current host has issues with being slow, down, or unsupportive. Let’s see if we can find a MDDHosting competitor that has better uptime, faster load times, and speedier support.
Hosts faster than MDDHosting
This test measures the total time it takes to load a standard web page. Lower is better. Learn more about the Page Speed Test.
If MDDHosting is having page speed problems, consider these alternative hosts that score better:
Hosts more reliable than MDDHosting
This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.
If MDDHosting is having uptime problems, consider these alternative hosts that score better:
Hosts more helpful than MDDHosting
This test measures how quickly the host’s support team responds to your request. Lower is better. Learn more about the Support Response Test.
If MDDHosting is having support response problems, consider these alternative hosts that score better:
Host | Average | Best | Worst | ||
---|---|---|---|---|---|
MDDHosting | 0.11 h | 0.10 h | 0.20 h | Test Results | Signup Now |
MDDHosting vs Other Hosts
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