Web Hosting Reviews Driven by Data, Not Dollars

I'm disgusted with fake webhosting "reviews." Since 2014, I've been tracking the results of real-life performance tests for downtime, speed & support at the world's most popular web hosting companies. You'll be shocked by the results...

MDDHosting Review and Stats

MDDHosting is small but prides themselves in providing high quality services and support. They've been around since 2007 and currently host over 12,000 domains. Their data center is located in Denver, Colorado.

I have purchased a hosting plan on MDDHosting and set up a typical web site. I use that example website to run these tests. Learn more about how I test.

Here's the plan information I chose:

Plan NameBasic
Cost$7.50/month
Disk Space5GB
Bandwidth250GB
Uptime Guarantee99.9%
Money-Back Guarantee30 days
NotesSite was ready within minutes after I purchased.

On this page: Uptime | Speed | Support | Alternatives

Uptime Test

This test is performed by measuring the % uptime of a host. Higher is better.

I use Pingdom to report website uptime. Pingdom is configured to make an HTTP request to the host every minute, and report if it is unreachable. It'll also report an error if the host takes longer than 30 seconds to respond (Yes, that's not actually down, but if your site takes that long to respond it is unusable in my opinion). Pingdom performs this test from at least 3 servers worldwide, and reports a problem if 2/3 servers do no respond.

This test is important if you are concerned about the reliability of your web host (this is important!)

Measuring uptime with Pingdom

MDDHosting Uptime Test Results

MDDHosting performs pretty poorly in the Uptime test, with an average result of 99.89 percent. Its best run was 100.00 %, but has been as bad as 88.75 %. MDDHosting's most recent result on Nov 18 was 100.00 percent. MDD has pretty average uptime reliability. Some hosts are more stable. Some are way worse. MDDHosting falls in the middle.MDDHosting does knock my socks off when it comes to their tech support. The longest I've ever had to wait for a response was 11 minutes. That's incredible. They must have a full staff working round the clock! Nice job, MDD.

Let's see if MDDHosting is consistent in its uptime stats:

Recent Raw Results for MDDHosting

Date Uptime Downtime Outages Avg Response Time
2017-11-18100.000 %0 mins0471 ms
2017-11-17100.000 %0 mins0458 ms
2017-11-16100.000 %0 mins0477 ms
2017-11-15100.000 %0 mins0483 ms
2017-11-1499.722 %4 mins1514 ms
2017-11-13100.000 %0 mins0523 ms
2017-11-12100.000 %0 mins0545 ms
2017-11-11100.000 %0 mins0498 ms
2017-11-10100.000 %0 mins0584 ms
2017-11-09100.000 %0 mins0552 ms
2017-11-08100.000 %0 mins0454 ms
2017-11-07100.000 %0 mins0514 ms
2017-11-06100.000 %0 mins0543 ms
2017-11-05100.000 %0 mins0501 ms
2017-11-04100.000 %0 mins0509 ms
2017-11-03100.000 %0 mins0458 ms
2017-11-02100.000 %0 mins0425 ms
2017-11-01100.000 %0 mins0429 ms
2017-10-3199.583 %6 mins2506 ms
2017-10-3099.930 %1 mins1624 ms
2017-10-29100.000 %0 mins0403 ms
2017-10-28100.000 %0 mins0427 ms
2017-10-27100.000 %0 mins0461 ms
2017-10-2699.861 %2 mins1464 ms
2017-10-2599.792 %3 mins1562 ms
2017-10-24100.000 %0 mins0574 ms
2017-10-23100.000 %0 mins0600 ms
2017-10-22100.000 %0 mins0409 ms
2017-10-21100.000 %0 mins0421 ms
2017-10-20100.000 %0 mins0446 ms
2017-10-19100.000 %0 mins0438 ms
2017-10-18100.000 %0 mins0494 ms
2017-10-17100.000 %0 mins0473 ms
2017-10-16100.000 %0 mins0475 ms
2017-10-15100.000 %0 mins0482 ms
2017-10-14100.000 %0 mins0498 ms
2017-10-13100.000 %0 mins0511 ms
2017-10-12100.000 %0 mins0532 ms
2017-10-11100.000 %0 mins0542 ms
2017-10-10100.000 %0 mins0520 ms
2017-10-09100.000 %0 mins0522 ms
2017-10-08100.000 %0 mins0527 ms
2017-10-07100.000 %0 mins0520 ms
2017-10-06100.000 %0 mins0509 ms
2017-10-05100.000 %0 mins0526 ms
2017-10-04100.000 %0 mins0528 ms
2017-10-0399.514 %7 mins2706 ms
2017-10-02100.000 %0 mins0582 ms
2017-10-01100.000 %0 mins0458 ms
2017-09-3097.500 %36 mins1498 ms
2017-09-29100.000 %0 mins0579 ms
2017-09-28100.000 %0 mins0520 ms
2017-09-27100.000 %0 mins0501 ms
2017-09-26100.000 %0 mins0521 ms
2017-09-25100.000 %0 mins0568 ms
2017-09-24100.000 %0 mins0440 ms
2017-09-23100.000 %0 mins0426 ms
2017-09-22100.000 %0 mins0447 ms
2017-09-21100.000 %0 mins0497 ms
2017-09-20100.000 %0 mins0528 ms

Page Speed Test

This test measures the total time it takes to load a standard web page. Lower is better.

This test is performed by submitting a typical web page served on the host to WebPageTest and recording how long it takes to load. This test web page is 56 KB of HTML, 287 KB of JavaScript, 51 KB of CSS, and 1,128 KB of images (these are typical according to the HTTP Archive). WebPageTest (a 3rd-party, vendor-neutral organization) uses servers located in Virgina and California to measure the page load waterfall in the latest version of Chrome, on a very fast internet connection. The test is ran 5 times each, and the middle (median) result is what is counted from each location. Then the east coast and west coast times are averaged, which should eliminate any bias due to server location. We're interested in first page load, not the repeat/cached view.

If you're really interested, I use the 'Load Time' measurement that's returned from WebPageTest for ranking page speed. I still collect other metrics such as TTFB (time to first byte), fully loaded time, and the speed index, in addition to server setting scores which are translated to grades. You can see these detailed values in the "Raw Results."

This test is important if your site resembles a typical website and you're concerned about speed (which you should be!)

Measuring page speed with WebPageTest.org


In September 2014 I updated this test to be more accurate, and you'll notice page speeds were a bit higher before then. The test used to be run only 3 times from one location using a simulated cable internet connection on Internet Explorer 11. The new method provides much more consistent results.

MDDHosting Page Speed Test Results

MDDHosting performs stellar in the Page Speed test, with an average result of 3.16 seconds. Its best run was 2.27 s, but has been as bad as 74.96 s. MDDHosting's most recent result on Nov 19 was 2.50 seconds. I had heard great things about MDDHosting, and I thought their speed would be on par, but it has proven to have some hiccups. Lately they've been alright, but back in October I was seeing load times of 10+ seconds - wow that's poor! Yet, they are one of the few hosts that has all their server settings optimized.

Let's see if MDDHosting is consistent in its page speed stats:

Recent Raw Results for MDDHosting

Date Location Load time TTFB Fully loaded Speed index Keep-alive Score Compress Score Caching Score
2017-11-19Dulles, VA2.7s0.3s2.8s1.3sAAA
2017-11-19San Jose, CA2.3s0.2s2.3s1.3sAAA
2017-11-18Dulles, VA2.5s0.3s2.6s1.1sAAA
2017-11-18San Jose, CA2.3s0.2s2.4s1.4sAAA
2017-11-17Dulles, VA2.4s0.2s2.5s1.0sAAA
2017-11-17San Jose, CA2.3s0.2s2.4s1.3sAAA
2017-11-16Dulles, VA2.4s0.2s2.5s1.0sAAA
2017-11-16San Jose, CA2.3s0.2s2.3s1.2sAAA
2017-11-15Dulles, VA2.6s0.3s2.7s1.0sAAA
2017-11-15San Jose, CA2.4s0.2s2.4s1.1sAAA
2017-11-14Dulles, VA2.8s0.5s2.9s1.3sAAA
2017-11-14San Jose, CA2.3s0.2s2.4s1.3sAAA
2017-11-13Dulles, VA2.4s0.2s2.5s0.9sAAA
2017-11-13San Jose, CA2.3s0.2s2.4s1.6sAAA
2017-11-12Dulles, VA2.6s0.4s2.7s1.1sAAA
2017-11-12San Jose, CA2.3s0.2s2.4s1.5sAAA
2017-11-11Dulles, VA2.7s0.4s2.8s1.2sAAA
2017-11-11San Jose, CA2.3s0.2s2.3s1.3sAAA
2017-11-10Dulles, VA2.4s0.3s2.5s0.9sAAA
2017-11-10San Jose, CA2.3s0.2s2.4s1.3sAAA
2017-11-09Dulles, VA2.5s0.2s2.6s1.0sAAA
2017-11-09San Jose, CA2.3s0.2s2.4s1.4sAAA
2017-11-08Dulles, VA2.6s0.2s2.7s0.9sAAA
2017-11-08San Jose, CA2.3s0.2s2.3s1.4sAAA
2017-11-07Dulles, VA2.6s0.3s2.7s1.0sAAA
2017-11-07San Jose, CA2.3s0.2s2.4s1.4sAAA
2017-11-06Dulles, VA2.8s0.3s2.9s1.4sAAA
2017-11-06San Jose, CA2.3s0.2s2.4s1.2sAAA
2017-11-04Dulles, VA2.6s0.3s2.7s1.2sAAA
2017-11-04San Jose, CA2.4s0.2s2.4s1.5sAAA
2017-11-03Dulles, VA2.5s0.2s2.6s1.0sAAA
2017-11-03San Jose, CA2.3s0.2s2.4s1.4sAAA
2017-11-02Dulles, VA2.5s0.3s2.6s1.2sAAA
2017-11-02San Jose, CA2.3s0.2s2.3s1.3sAAA
2017-11-01Dulles, VA2.7s0.3s2.8s1.2sAAA
2017-11-01San Jose, CA2.3s0.2s2.4s1.3sAAA
2017-10-31Dulles, VA2.6s0.3s2.7s0.9sAAA
2017-10-31San Jose, CA2.3s0.2s2.4s1.3sAAA
2017-10-30Dulles, VA2.6s0.3s2.7s1.1sAAA
2017-10-30San Jose, CA2.3s0.2s2.3s1.3sAAA
2017-10-29Dulles, VA2.4s0.2s2.5s0.9sAAA
2017-10-29San Jose, CA2.3s0.2s2.4s1.4sAAA
2017-10-28Dulles, VA2.7s0.2s2.8s1.0sAAA
2017-10-28San Jose, CA2.3s0.2s2.4s1.4sAAA
2017-10-27Dulles, VA2.6s0.3s2.8s1.1sAAA
2017-10-27San Jose, CA2.3s0.2s2.4s1.5sAAA
2017-10-26Dulles, VA2.5s0.3s2.6s1.0sAAA
2017-10-26San Jose, CA2.3s0.2s2.4s1.2sAAA
2017-10-25Dulles, VA2.6s0.3s2.7s1.2sAAA
2017-10-25San Jose, CA2.3s0.2s2.4s1.4sAAA
2017-10-24Dulles, VA2.5s0.3s2.6s1.0sAAA
2017-10-24San Jose, CA2.4s0.2s2.5s1.3sAAA
2017-10-23Dulles, VA2.4s0.2s2.5s0.9sAAA
2017-10-23San Jose, CA2.3s0.2s2.4s1.3sAAA
2017-10-22Dulles, VA2.4s0.2s2.5s0.9sAAA
2017-10-22San Jose, CA2.5s0.3s2.6s1.4sAAA
2017-10-21Dulles, VA2.6s0.4s2.7s1.1sAAA
2017-10-21San Jose, CA2.3s0.2s2.4s1.3sAAA
2017-10-20Dulles, VA2.8s0.3s2.9s1.5sAAA
2017-10-20San Jose, CA2.4s0.2s2.4s1.5sAAA

Does MDDHosting Suck?

Some people may think MDDHosting sucks. Here are some real benchmarks to show you MDDHosting's speed, reliability, and support - so you can see if they really do suck.

Is MDDHosting slow?

This test measures the total time it takes to load a standard web page. Lower is better. Learn more about the Page Speed Test.

MDDHosting performs stellar in the Page Speed test, with an average result of 3.16 seconds. Its best run was 2.27 s, but has been as bad as 74.96 s. MDDHosting's most recent result on Nov 19 was 2.50 seconds. I had heard great things about MDDHosting, and I thought their speed would be on par, but it has proven to have some hiccups. Lately they've been alright, but back in October I was seeing load times of 10+ seconds - wow that's poor! Yet, they are one of the few hosts that has all their server settings optimized.

Let's take a look at some of the times that MDDHosting had some poor page speed performance:

Date Location Load time TTFB Fully loaded Speed index Keep-alive Score Compress Score Caching Score
None found!

Is MDDHosting unreliable?

This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.

MDDHosting performs under par in the Uptime test, with an average result of 99.89 percent. Its best run was 100.00 %, but has been as bad as 88.75 %. MDDHosting's most recent result on Nov 18 was 100.00 percent. MDD has pretty average uptime reliability. Some hosts are more stable. Some are way worse. MDDHosting falls in the middle.MDDHosting does knock my socks off when it comes to their tech support. The longest I've ever had to wait for a response was 11 minutes. That's incredible. They must have a full staff working round the clock! Nice job, MDD.

Let's take a look at some of the times that MDDHosting had some poor uptime performance:

Date Uptime Downtime Outages Avg Response Time
2017-11-1499.722 %4 mins1514 ms
2017-10-3199.583 %6 mins2506 ms
2017-10-2699.861 %2 mins1464 ms
2017-10-2599.792 %3 mins1562 ms
2017-10-0399.514 %7 mins2706 ms
2017-09-3097.500 %36 mins1498 ms

Does MDDHosting's have poor customer service?

This test measures how quickly the host's support team responds to your request. Lower is better. Learn more about the Support Response Test.

MDDHosting performs above average in the Support Response test, with an average result of 0.1 hours. Its best run was 0.1 h, but has been as bad as 0.2 h. MDDHosting's most recent result on Mar 2016 was 0.1 hours.

Let's take a look at some of the times that MDDHosting had some poor support response performance:

Date Support Ticket Submitted Support Ticket Resolved Response Time
None found!

Still think MDDHosting sucks?

I've presented you with lots of data that will show you whether or not MDDHosting sucks. So, what do you think? Are they reliable, fast, and helpful? If not, consider these MDDHosting alternatives.

Support Response Test

This test measures how quickly the host's support team responds to your request. Lower is better.

I personally contact each host's support department with a new question/concern and measure how long it takes for them to get back to me.

This test is important for every host - it's imperative your web host is able to quickly address your concerns in a timely manner, even if you're an expert webmaster. Who wants to deal with a host that has poor customer service? Tech is hard, and tech support is critical!

Measuring a host's support response speed

MDDHosting Support Response Test Results

MDDHosting performs impressively in the Support Response test, with an average result of 0.1 hours. Its best run was 0.1 h, but has been as bad as 0.2 h. MDDHosting's most recent result on Mar 2016 was 0.1 hours.

Let's see if MDDHosting is consistent in its support response stats:

Recent Raw Results for MDDHosting

Date Support Ticket Submitted Support Ticket Resolved Response Time
2016-03-22Mar 10, 4:31pmMar 10, 4:32pm0.1 hours
2015-02-24Feb 24, 3:41amFeb 24, 3:47am0.1 hours
2015-01-27Jan 27, 6:06amJan 27, 6:09am0.1 hours
2014-12-20Dec 20, 3:04pmDec 20, 3:09pm0.1 hours
2014-11-28Nov 28, 4:49pmNov 28, 4:50pm0.1 hours
2014-10-26Oct 26, 11:03amOct 26, 11:06am0.1 hours
2014-09-06Sept 6, 6:57pmSept 6, 7:01pm0.1 hours
2014-08-09Aug 9, 3:12pmAug 9, 3:17pm0.1 hours
2014-07-12July 13, 2:25pmJuly 13, 2:36pm0.2 hours

MDDHosting Alternatives: Better speed, reliability, and support

Are you having problems with MDDHosting? It's not uncommon to want to change to a better host if your current host has issues with being slow, down, or unsupportive.

Let's see if we can find a MDDHosting competitor that has better uptime, faster load times, and speedier support.

Hosts faster than MDDHosting

This test measures the total time it takes to load a standard web page. Lower is better. Learn more about the Page Speed Test.

If MDDHosting is having page speed problems, consider these alternative hosts that score better:

Hosts more reliable than MDDHosting

This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.

If MDDHosting is having uptime problems, consider these alternative hosts that score better:

Hosts more helpful than MDDHosting

This test measures how quickly the host's support team responds to your request. Lower is better. Learn more about the Support Response Test.

If MDDHosting is having support response problems, consider these alternative hosts that score better:

Host Average Best Worst
MDDHosting0.1 h0.1 h0.2 hTest ResultsSignup Now

MDDHosting Versus Other Hosts

If you're trying to decide between MDDHosting and another host, here's are some specific comparisons that will show you the differences in detail:

FTC Disclaimer

Yes, I do use affiliate links on this site to help cover the cost of testing and $1000+ per year in server charges. Results are 100% unbiased and never skewed to favor a higher commission. Thanks for understanding :)

© 2014-2017 Down.com