MDDHosting Review and Stats
MDDHosting is small but prides themselves in providing high quality services and support. They've been around since 2007 and currently host over 12,000 domains. Their data center is located in Denver, Colorado.
I have purchased a hosting plan on MDDHosting and set up a typical web site. I use that example website to run these tests. Learn more about how I test.
Here's the plan information I chose:
| Plan Name | Basic |
| Cost | $7.50/month |
| Disk Space | 5GB |
| Bandwidth | 250GB |
| Uptime Guarantee | 99.9% |
| Money-Back Guarantee | 30 days |
| Notes | Site was ready within minutes after I purchased. |
On this page: Uptime | Speed | Support | Alternatives
Uptime Test
This test is performed by measuring the % uptime of a host. Higher is better.
I use Pingdom to report website uptime. Pingdom is configured to make an HTTP request to the host every minute, and report if it is unreachable. It'll also report an error if the host takes longer than 30 seconds to respond (Yes, that's not actually down, but if your site takes that long to respond it is unusable in my opinion). Pingdom performs this test from at least 3 servers worldwide, and reports a problem if 2/3 servers do no respond.
This test is important if you are concerned about the reliability of your web host (this is important!)
MDDHosting Uptime Test Results
MDDHosting performs under par in the Uptime test, with an average result of 99.88 percent. Its best run was 100.00 %, but has been as bad as 88.75 %. MDDHosting's most recent result on Sep 19 was 100.00 percent. MDD has pretty average uptime reliability. Some hosts are more stable. Some are way worse. MDDHosting falls in the middle.MDDHosting does knock my socks off when it comes to their tech support. The longest I've ever had to wait for a response was 11 minutes. That's incredible. They must have a full staff working round the clock! Nice job, MDD.
Let's see if MDDHosting is consistent in its uptime stats:
Recent Raw Results for MDDHosting
| Date | Uptime | Downtime | Outages | Avg Response Time |
|---|---|---|---|---|
| 100.000 % | 0 mins | 0 | 561 ms | |
| 100.000 % | 0 mins | 0 | 549 ms | |
| 100.000 % | 0 mins | 0 | 557 ms | |
| 100.000 % | 0 mins | 0 | 606 ms | |
| 100.000 % | 0 mins | 0 | 552 ms | |
| 100.000 % | 0 mins | 0 | 529 ms | |
| 100.000 % | 0 mins | 0 | 527 ms | |
| 100.000 % | 0 mins | 0 | 513 ms | |
| 100.000 % | 0 mins | 0 | 486 ms | |
| 100.000 % | 0 mins | 0 | 485 ms | |
| 100.000 % | 0 mins | 0 | 478 ms | |
| 100.000 % | 0 mins | 0 | 509 ms | |
| 100.000 % | 0 mins | 0 | 517 ms | |
| 100.000 % | 0 mins | 0 | 482 ms | |
| 100.000 % | 0 mins | 0 | 479 ms | |
| 99.722 % | 4 mins | 2 | 571 ms | |
| 97.431 % | 37 mins | 3 | 542 ms | |
| 100.000 % | 0 mins | 0 | 492 ms | |
| 100.000 % | 0 mins | 0 | 475 ms | |
| 100.000 % | 0 mins | 0 | 456 ms | |
| 100.000 % | 0 mins | 0 | 472 ms | |
| 100.000 % | 0 mins | 0 | 516 ms | |
| 100.000 % | 0 mins | 0 | 521 ms | |
| 100.000 % | 0 mins | 0 | 501 ms | |
| 100.000 % | 0 mins | 0 | 499 ms | |
| 100.000 % | 0 mins | 0 | 512 ms | |
| 100.000 % | 0 mins | 0 | 598 ms | |
| 100.000 % | 0 mins | 0 | 623 ms | |
| 99.861 % | 2 mins | 2 | 763 ms | |
| 100.000 % | 0 mins | 0 | 913 ms | |
| 100.000 % | 0 mins | 0 | 634 ms | |
| 100.000 % | 0 mins | 0 | 585 ms | |
| 100.000 % | 0 mins | 0 | 569 ms | |
| 100.000 % | 0 mins | 0 | 579 ms | |
| 100.000 % | 0 mins | 0 | 576 ms | |
| 100.000 % | 0 mins | 0 | 592 ms | |
| 100.000 % | 0 mins | 0 | 576 ms | |
| 100.000 % | 0 mins | 0 | 573 ms | |
| 100.000 % | 0 mins | 0 | 607 ms | |
| 100.000 % | 0 mins | 0 | 676 ms | |
| 100.000 % | 0 mins | 0 | 663 ms | |
| 100.000 % | 0 mins | 0 | 668 ms | |
| 100.000 % | 0 mins | 0 | 632 ms | |
| 100.000 % | 0 mins | 0 | 622 ms | |
| 100.000 % | 0 mins | 0 | 648 ms | |
| 100.000 % | 0 mins | 0 | 722 ms | |
| 100.000 % | 0 mins | 0 | 756 ms | |
| 100.000 % | 0 mins | 0 | 649 ms | |
| 100.000 % | 0 mins | 0 | 632 ms | |
| 100.000 % | 0 mins | 0 | 571 ms | |
| 100.000 % | 0 mins | 0 | 649 ms | |
| 100.000 % | 0 mins | 0 | 613 ms | |
| 100.000 % | 0 mins | 0 | 608 ms | |
| 100.000 % | 0 mins | 0 | 568 ms | |
| 100.000 % | 0 mins | 0 | 560 ms | |
| 100.000 % | 0 mins | 0 | 520 ms | |
| 100.000 % | 0 mins | 0 | 545 ms | |
| 100.000 % | 0 mins | 0 | 538 ms | |
| 100.000 % | 0 mins | 0 | 529 ms | |
| 100.000 % | 0 mins | 0 | 554 ms |
Page Speed Test
This test measures the total time it takes to load a standard web page. Lower is better.
This test is performed by submitting a typical web page served on the host to WebPageTest and recording how long it takes to load. This test web page is 56 KB of HTML, 287 KB of JavaScript, 51 KB of CSS, and 1,128 KB of images (these are typical according to the HTTP Archive). WebPageTest (a 3rd-party, vendor-neutral organization) uses servers located in Virgina and California to measure the page load waterfall in the latest version of Chrome, on a very fast internet connection. The test is ran 5 times each, and the middle (median) result is what is counted from each location. Then the east coast and west coast times are averaged, which should eliminate any bias due to server location. We're interested in first page load, not the repeat/cached view.
If you're really interested, I use the 'Load Time' measurement that's returned from WebPageTest for ranking page speed. I still collect other metrics such as TTFB
(time to first byte), fully loaded time, and the speed index, in addition to server setting scores which are translated to grades. You can see these detailed values in the "Raw Results."
This test is important if your site resembles a typical website and you're concerned about speed (which you should be!)
In September 2014 I updated this test to be more accurate, and you'll notice page speeds were a bit higher before then. The test used to be run only 3 times from one location using a simulated cable internet connection on Internet Explorer 11. The new method provides much more consistent results.
MDDHosting Page Speed Test Results
MDDHosting performs okay in the Page Speed test, with an average result of 3.20 seconds. Its best run was 2.27 s, but has been as bad as 74.96 s. MDDHosting's most recent result on Sep 20 was 2.53 seconds. I had heard great things about MDDHosting, and I thought their speed would be on par, but it has proven to have some hiccups. Lately they've been alright, but back in October I was seeing load times of 10+ seconds - wow that's poor! Yet, they are one of the few hosts that has all their server settings optimized.
Let's see if MDDHosting is consistent in its page speed stats:
Recent Raw Results for MDDHosting
| Date | Location | Load time | TTFB | Fully loaded | Speed index | Keep-alive Score | Compress Score | Caching Score |
|---|---|---|---|---|---|---|---|---|
| 2.6s | 0.4s | 2.7s | 1.3s | A | A | A | ||
| 2.4s | 0.3s | 2.5s | 1.4s | A | A | A | ||
| 2.5s | 0.3s | 2.6s | 1.2s | A | A | A | ||
| 2.5s | 0.3s | 2.5s | 1.4s | A | A | A | ||
| 2.5s | 0.2s | 2.6s | 1.0s | A | A | A | ||
| 2.3s | 0.2s | 2.4s | 1.4s | A | A | A | ||
| 2.7s | 0.3s | 2.8s | 1.2s | A | A | A | ||
| 2.3s | 0.3s | 2.4s | 1.4s | A | A | A | ||
| 2.7s | 0.3s | 2.8s | 1.4s | A | A | A | ||
| 2.4s | 0.2s | 2.4s | 1.4s | A | A | A | ||
| 2.7s | 0.2s | 2.8s | 1.2s | A | A | A | ||
| 2.5s | 0.2s | 2.6s | 1.2s | A | A | A | ||
| 2.6s | 0.3s | 2.7s | 1.2s | A | A | A | ||
| 2.4s | 0.3s | 2.5s | 1.6s | A | A | A | ||
| 2.6s | 0.5s | 2.8s | 1.2s | A | A | A | ||
| 2.4s | 0.2s | 2.4s | 1.4s | A | A | A | ||
| 2.5s | 0.3s | 2.6s | 1.1s | A | A | A | ||
| 2.3s | 0.2s | 2.4s | 1.5s | A | A | A | ||
| 2.4s | 0.2s | 2.5s | 1.0s | A | A | A | ||
| 2.3s | 0.2s | 2.4s | 1.4s | A | A | A | ||
| 2.6s | 0.3s | 2.7s | 1.2s | A | A | A | ||
| 2.3s | 0.3s | 2.5s | 1.3s | A | A | A | ||
| 2.5s | 0.3s | 2.7s | 1.2s | A | A | A | ||
| 2.3s | 0.2s | 2.3s | 1.3s | A | A | A | ||
| 2.7s | 0.3s | 2.8s | 1.2s | A | A | A | ||
| 2.3s | 0.3s | 2.4s | 1.3s | A | A | A | ||
| 2.6s | 0.4s | 2.7s | 1.3s | A | A | A | ||
| 2.3s | 0.2s | 2.4s | 1.3s | A | A | A | ||
| 2.9s | 0.6s | 3.0s | 1.5s | A | A | A | ||
| 2.5s | 0.3s | 2.6s | 1.2s | A | A | A | ||
| 2.6s | 0.3s | 2.7s | 1.2s | A | A | A | ||
| 2.4s | 0.2s | 2.4s | 1.3s | A | A | A | ||
| 2.8s | 0.4s | 2.9s | 1.4s | A | A | A | ||
| 2.3s | 0.2s | 2.5s | 1.3s | A | A | A | ||
| 2.5s | 0.3s | 2.6s | 1.1s | A | A | A | ||
| 2.4s | 0.2s | 2.5s | 1.4s | A | A | A | ||
| 2.5s | 0.3s | 2.6s | 1.2s | A | A | A | ||
| 2.4s | 0.2s | 2.4s | 1.5s | A | A | A | ||
| 2.9s | 0.4s | 3.0s | 1.5s | A | A | A | ||
| 2.3s | 0.2s | 2.4s | 1.4s | A | A | A | ||
| 2.6s | 0.3s | 2.7s | 1.2s | A | A | A | ||
| 2.4s | 0.3s | 2.4s | 1.0s | A | A | A | ||
| 2.7s | 0.5s | 2.8s | 1.4s | A | A | A | ||
| 2.3s | 0.2s | 2.4s | 1.0s | A | A | A | ||
| 2.6s | 0.3s | 2.7s | 1.2s | A | A | A | ||
| 2.3s | 0.3s | 2.4s | 1.3s | A | A | A | ||
| 2.7s | 0.3s | 2.9s | 1.4s | A | A | A | ||
| 2.5s | 0.2s | 2.5s | 1.2s | A | A | A | ||
| 2.5s | 0.3s | 2.6s | 1.0s | A | A | A | ||
| 2.4s | 0.2s | 2.5s | 1.4s | A | A | A | ||
| 2.6s | 0.3s | 2.7s | 1.3s | A | A | A | ||
| 2.3s | 0.3s | 2.4s | 1.1s | A | A | A | ||
| 2.7s | 0.3s | 2.9s | 1.4s | A | A | A | ||
| 2.4s | 0.3s | 2.5s | 1.4s | A | A | A | ||
| 2.8s | 0.5s | 2.9s | 1.4s | A | A | A | ||
| 2.3s | 0.2s | 2.4s | 1.3s | A | A | A | ||
| 3.2s | 0.5s | 3.3s | 1.9s | A | A | A | ||
| 2.4s | 0.3s | 2.4s | 1.5s | A | A | A | ||
| 3.1s | 0.5s | 3.2s | 1.6s | A | A | A | ||
| 2.4s | 0.2s | 2.4s | 1.4s | A | A | A |
Does MDDHosting Suck?
Some people may think MDDHosting sucks. Here are some real benchmarks to show you MDDHosting's speed, reliability, and support - so you can see if they really do suck.
Is MDDHosting slow?
This test measures the total time it takes to load a standard web page. Lower is better. Learn more about the Page Speed Test.
MDDHosting performs okay in the Page Speed test, with an average result of 3.20 seconds. Its best run was 2.27 s, but has been as bad as 74.96 s. MDDHosting's most recent result on Sep 20 was 2.53 seconds. I had heard great things about MDDHosting, and I thought their speed would be on par, but it has proven to have some hiccups. Lately they've been alright, but back in October I was seeing load times of 10+ seconds - wow that's poor! Yet, they are one of the few hosts that has all their server settings optimized.
Let's take a look at some of the times that MDDHosting had some poor page speed performance:
| Date | Location | Load time | TTFB | Fully loaded | Speed index | Keep-alive Score | Compress Score | Caching Score |
|---|---|---|---|---|---|---|---|---|
| None found! | ||||||||
Is MDDHosting unreliable?
This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.
MDDHosting performs under par in the Uptime test, with an average result of 99.88 percent. Its best run was 100.00 %, but has been as bad as 88.75 %. MDDHosting's most recent result on Sep 19 was 100.00 percent. MDD has pretty average uptime reliability. Some hosts are more stable. Some are way worse. MDDHosting falls in the middle.MDDHosting does knock my socks off when it comes to their tech support. The longest I've ever had to wait for a response was 11 minutes. That's incredible. They must have a full staff working round the clock! Nice job, MDD.
Let's take a look at some of the times that MDDHosting had some poor uptime performance:
| Date | Uptime | Downtime | Outages | Avg Response Time |
|---|---|---|---|---|
| 99.722 % | 4 mins | 2 | 571 ms | |
| 97.431 % | 37 mins | 3 | 542 ms | |
| 99.861 % | 2 mins | 2 | 763 ms |
Does MDDHosting's have poor customer service?
This test measures how quickly the host's support team responds to your request. Lower is better. Learn more about the Support Response Test.
MDDHosting performs above average in the Support Response test, with an average result of 0.1 hours. Its best run was 0.1 h, but has been as bad as 0.2 h. MDDHosting's most recent result on Mar 2016 was 0.1 hours.
Let's take a look at some of the times that MDDHosting had some poor support response performance:
| Date | Support Ticket Submitted | Support Ticket Resolved | Response Time |
|---|---|---|---|
| None found! | |||
Still think MDDHosting sucks?
I've presented you with lots of data that will show you whether or not MDDHosting sucks. So, what do you think? Are they reliable, fast, and helpful? If not, consider these MDDHosting alternatives.
Support Response Test
This test measures how quickly the host's support team responds to your request. Lower is better.
I personally contact each host's support department with a new question/concern and measure how long it takes for them to get back to me.
This test is important for every host - it's imperative your web host is able to quickly address your concerns in a timely manner, even if you're an expert webmaster. Who wants to deal with a host that has poor customer service? Tech is hard, and tech support is critical!
MDDHosting Support Response Test Results
MDDHosting performs above average in the Support Response test, with an average result of 0.1 hours. Its best run was 0.1 h, but has been as bad as 0.2 h. MDDHosting's most recent result on Mar 2016 was 0.1 hours.
Let's see if MDDHosting is consistent in its support response stats:
Recent Raw Results for MDDHosting
| Date | Support Ticket Submitted | Support Ticket Resolved | Response Time |
|---|---|---|---|
| Mar 10, 4:31pm | Mar 10, 4:32pm | 0.1 hours | |
| Feb 24, 3:41am | Feb 24, 3:47am | 0.1 hours | |
| Jan 27, 6:06am | Jan 27, 6:09am | 0.1 hours | |
| Dec 20, 3:04pm | Dec 20, 3:09pm | 0.1 hours | |
| Nov 28, 4:49pm | Nov 28, 4:50pm | 0.1 hours | |
| Oct 26, 11:03am | Oct 26, 11:06am | 0.1 hours | |
| Sept 6, 6:57pm | Sept 6, 7:01pm | 0.1 hours | |
| Aug 9, 3:12pm | Aug 9, 3:17pm | 0.1 hours | |
| July 13, 2:25pm | July 13, 2:36pm | 0.2 hours |
MDDHosting Alternatives: Better speed, reliability, and support
Are you having problems with MDDHosting? It's not uncommon to want to change to a better host if your current host has issues with being slow, down, or unsupportive.
Let's see if we can find a MDDHosting competitor that has better uptime, faster load times, and speedier support.
Hosts faster than MDDHosting
This test measures the total time it takes to load a standard web page. Lower is better. Learn more about the Page Speed Test.
If MDDHosting is having page speed problems, consider these alternative hosts that score better:
Hosts more reliable than MDDHosting
This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.
If MDDHosting is having uptime problems, consider these alternative hosts that score better:
Hosts more helpful than MDDHosting
This test measures how quickly the host's support team responds to your request. Lower is better. Learn more about the Support Response Test.
If MDDHosting is having support response problems, consider these alternative hosts that score better:
| Host | Average | Best | Worst | ||
|---|---|---|---|---|---|
| MDDHosting | 0.1 h | 0.1 h | 0.2 h | Test Results | Signup Now |
MDDHosting Versus Other Hosts
If you're trying to decide between MDDHosting and another host, here's are some specific comparisons that will show you the differences in detail:
Yes, I do use affiliate links on this site to help cover the cost of testing and $1000+ per year in server charges. Results are 100% unbiased and never skewed to favor a higher commission. Thanks for understanding :)
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