Namecheap started as a domain registrar in 2001, but expanded into hosting in 2008. Their data centers are located in Phoenix, Arizona and Atlanta, Georgia.
I have purchased a hosting plan on
Here is the plan information I chose:
| Plan Name | Professional |
|---|---|
| Cost | $7.48/month |
| Disk Space | 100GB |
| Bandwidth | Unlimited |
| Uptime Guarantee | 99.9% |
| Money Back Guarantee | 14 days |
| Notes | Site was ready within minutes after I purchased. |
On this page: Uptime | Speed | Support | Alternatives
Contents
- 0.1 Uptime Test
- 0.2 Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? Uptime Test Results
- 0.3 Recent Raw Results for Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime?
- 0.4 Page Speed Test
- 0.5 Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? Page Speed Test Results
- 0.6 Recent Raw Results for Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime?
- 1 Does Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? Suck?
- 2 Still think Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? sucks?
- 3 Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? Alternatives: Better speed, reliability, and support
- 3.1 Hosts faster than Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime?
- 3.2 Hosts more reliable than Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime?
- 3.3 Hosts more helpful than Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime?
- 3.4 Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? vs Other Hosts
Uptime Test
I use Pingdom to report website uptime. Pingdom is configured to make an HTTP request to the host every minute, and report if it is unreachable. It'll also report an error if the host takes longer than 30 seconds to respond (Yes, that's not actually down, but if your site takes that long to respond it is unusable in my opinion). Pingdom performs this test from at least 3 servers worldwide, and reports a problem if 2/3 servers do no respond.
This test is important if you are concerned about the reliability of your web host (this is important!)
Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? Uptime Test Results
Let’s see if
Recent Raw Results for Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime?
| Date | Uptime | Downtime | Outages | Avg Response Time |
|---|---|---|---|---|
| 100.000% | 0 mins | 0 | 451 ms | |
| 100.000% | 0 mins | 0 | 465 ms | |
| 100.000% | 0 mins | 0 | 503 ms | |
| 99.000% | 3 mins | 2 | 457 ms | |
| 100.000% | 0 mins | 0 | 434 ms | |
| 100.000% | 0 mins | 0 | 450 ms | |
| 100.000% | 0 mins | 0 | 447 ms | |
| 100.000% | 0 mins | 0 | 458 ms | |
| 100.000% | 0 mins | 0 | 629 ms | |
| 100.000% | 0 mins | 0 | 488 ms | |
| 100.000% | 0 mins | 0 | 481 ms | |
| 100.000% | 0 mins | 0 | 478 ms | |
| 100.000% | 0 mins | 0 | 477 ms | |
| 100.000% | 0 mins | 0 | 442 ms | |
| 99.000% | 11 mins | 5 | 550 ms | |
| 100.000% | 0 mins | 0 | 399 ms | |
| 100.000% | 0 mins | 0 | 485 ms | |
| 100.000% | 0 mins | 0 | 426 ms | |
| 100.000% | 0 mins | 0 | 418 ms | |
| 100.000% | 0 mins | 0 | 409 ms | |
| 100.000% | 0 mins | 0 | 411 ms | |
| 100.000% | 0 mins | 0 | 413 ms | |
| 100.000% | 0 mins | 0 | 400 ms | |
| 100.000% | 0 mins | 0 | 423 ms | |
| 100.000% | 0 mins | 0 | 417 ms | |
| 100.000% | 0 mins | 0 | 579 ms | |
| 92.000% | 111 mins | 22 | 635 ms | |
| 99.000% | 1 mins | 1 | 574 ms | |
| 100.000% | 0 mins | 0 | 382 ms | |
| 100.000% | 0 mins | 0 | 380 ms | |
| 100.000% | 0 mins | 0 | 371 ms | |
| 99.000% | 1 mins | 1 | 377 ms | |
| 100.000% | 0 mins | 0 | 368 ms | |
| 100.000% | 0 mins | 0 | 395 ms | |
| 100.000% | 0 mins | 0 | 396 ms | |
| 100.000% | 0 mins | 0 | 392 ms | |
| 100.000% | 0 mins | 0 | 805 ms | |
| 100.000% | 0 mins | 0 | 381 ms | |
| 100.000% | 0 mins | 0 | 401 ms | |
| 99.000% | 2 mins | 1 | 701 ms | |
| 100.000% | 0 mins | 0 | 372 ms | |
| 100.000% | 0 mins | 0 | 345 ms | |
| 100.000% | 0 mins | 0 | 339 ms | |
| 100.000% | 0 mins | 0 | 336 ms | |
| 100.000% | 0 mins | 0 | 368 ms | |
| 100.000% | 0 mins | 0 | 376 ms | |
| 97.000% | 40 mins | 1 | 321 ms | |
| 100.000% | 0 mins | 0 | 348 ms | |
| 100.000% | 0 mins | 0 | 340 ms | |
| 99.000% | 1 mins | 1 | 342 ms | |
| 100.000% | 0 mins | 0 | 338 ms | |
| 100.000% | 0 mins | 0 | 352 ms | |
| 100.000% | 0 mins | 0 | 328 ms | |
| 100.000% | 0 mins | 0 | 342 ms | |
| 100.000% | 0 mins | 0 | 310 ms | |
| 100.000% | 0 mins | 0 | 314 ms | |
| 100.000% | 0 mins | 0 | 330 ms | |
| 100.000% | 0 mins | 0 | 327 ms | |
| 100.000% | 0 mins | 0 | 337 ms | |
| 100.000% | 0 mins | 0 | 349 ms |
Page Speed Test
This test is performed by submitting a typical web page served on the host to WebPageTest and recording how long it takes to load. This test web page is 56 KB of HTML, 287 KB of JavaScript, 51 KB of CSS, and 1,128 KB of images (these are typical according to the HTTP Archive). WebPageTest (a 3rd-party, vendor-neutral organization) uses servers located in Virgina and California to measure the page load waterfall in the latest version of Chrome, on a very fast internet connection. The test is ran 5 times each, and the middle (median) result is what is counted from each location. Then the east coast and west coast times are averaged, which should eliminate any bias due to server location. We're interested in first page load, not the repeat/cached view.
If you're really interested, I use the 'Load Time' measurement that's returned from WebPageTest for ranking page speed. I still collect other metrics such as TTFB
(time to first byte), fully loaded time, and the speed index, in addition to server setting scores which are translated to grades. You can see these detailed values in the "Raw Results."
This test is important if your site resembles a typical website and you're concerned about speed (which you should be!)
In September 2014 I updated this test to be more accurate, and you'll notice page speeds were a bit higher before then. The test used to be run only 3 times from one location using a simulated cable internet connection on Internet Explorer 11. The new method provides much more consistent results.
Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? Page Speed Test Results
Let’s see if
Recent Raw Results for Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime?
| Date | Location | Load time | TTFB | Fully loaded | Speed index | Keep-alive Score | Compress Score | Caching Score |
|---|---|---|---|---|---|---|---|---|
| 2.5 | 0.3s | 2.7s | 0.8s | A | A | F | ||
| 2.6 | 0.3s | 2.8s | 0.9s | A | A | F | ||
| 2.6 | 0.3s | 2.8s | 0.9s | A | A | F | ||
| 2.6 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.7 | 0.4s | 2.8s | 0.9s | A | A | F | ||
| 2.7 | 0.4s | 2.8s | 0.9s | A | A | F | ||
| 2.6 | 0.3s | 2.7s | 1.0s | A | A | F | ||
| 2.6 | 0.5s | 2.8s | 1.0s | A | A | F | ||
| 2.6 | 0.5s | 2.8s | 1.0s | A | A | F | ||
| 2.6 | 0.3s | 2.8s | 1.0s | A | A | F | ||
| 2.6 | 0.3s | 2.8s | 1.0s | A | A | F | ||
| 2.4 | 0.3s | 2.5s | 0.9s | A | A | F | ||
| 2.4 | 0.3s | 2.5s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.6s | 0.8s | A | A | F | ||
| 2.5 | 0.3s | 2.6s | 0.8s | A | A | F | ||
| 2.6 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.6 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.4 | 0.3s | 2.6s | 0.8s | A | A | F | ||
| 2.4 | 0.3s | 2.6s | 0.8s | A | A | F | ||
| 3.2 | 0.3s | 3.3s | 1.2s | A | A | F | ||
| 3.2 | 0.3s | 3.3s | 1.2s | A | A | F | ||
| 17.5 | 15.3s | 17.7s | 15.9s | A | A | F | ||
| 2.5 | 0.3s | 2.6s | 0.8s | A | A | F | ||
| 2.5 | 0.3s | 2.6s | 0.8s | A | A | F | ||
| 2.5 | 0.3s | 2.6s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.6s | 0.9s | A | A | F | ||
| 2.4 | 0.3s | 2.6s | 0.9s | A | A | F | ||
| 2.4 | 0.3s | 2.6s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.6s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.6s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.6s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.6s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.7s | 0.8s | A | A | F | ||
| 2.5 | 0.3s | 2.7s | 0.8s | A | A | F | ||
| 2.5 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.6 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.6 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.5 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.6 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.6 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.6 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.6 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.6 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.7 | 0.3s | 2.9s | 1.0s | A | A | F | ||
| 2.2 | 0.2s | 2.2s | 0.5s | A | A | F | ||
| 2.6 | 0.3s | 2.7s | 0.9s | A | A | F | ||
| 2.1 | 0.2s | 2.2s | 0.5s | A | A | F | ||
| 2.5 | 0.3s | 2.6s | 0.8s | A | A | F | ||
| 2.1 | 0.2s | 2.2s | 0.5s | A | A | F | ||
| 2.8 | 0.4s | 3.0s | 0.9s | A | A | F |
Does Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? Suck?
Some people may think
Is Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? slow?
This test measures the total time it takes to load a standard web page. Lower is better. Learn more about the Page Speed Test.
Let’s take a look at some of the times that
| Date | Location | Load time | TTFB | Fully loaded | Speed index | Keep-alive Score | Compress Score | Caching Score |
|---|---|---|---|---|---|---|---|---|
| 17.5 | 15.3s | 17.7s | 15.9s | A | A | F |
Is Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? unreliable?
This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.
Let’s take a look at some of the times that
| Date | Uptime | Downtime | Outages | Avg Response Time |
|---|---|---|---|---|
| 99.000% | 3 mins | 2 | 457 ms | |
| 99.000% | 11 mins | 5 | 550 ms | |
| 92.000% | 111 mins | 22 | 635 ms | |
| 99.000% | 1 mins | 1 | 574 ms | |
| 99.000% | 1 mins | 1 | 377 ms | |
| 99.000% | 2 mins | 1 | 701 ms | |
| 97.000% | 40 mins | 1 | 321 ms | |
| 99.000% | 1 mins | 1 | 342 ms |
Does Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? have poor customer service?
This test measures how quickly the host’s support team responds to your request. Lower is better. Learn more about the Support Response Test.
Let’s take a look at some of the times that
| Date | Support Ticket Submitted | Support Ticket Resolved | Response Time |
|---|---|---|---|
| None found! | |||
Still think Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? sucks?
I’ve presented you with lots of data that will show you whether or not
Support Response Test
I personally contact each host's support department with a new question/concern and measure how long it takes for them to get back to me.
This test is important for every host - it's imperative your web host is able to quickly address your concerns in a timely manner, even if you're an expert webmaster. Who wants to deal with a host that has poor customer service? Tech is hard, and tech support is critical!
Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? Support Response Test Results
Let’s see if
Recent Raw Results for Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime?
| Date | Support Ticket Submitted | Support Ticket Resolved | Response Time |
|---|---|---|---|
| Mar 10, 4:21pm | Mar 10, 6:30pm | 2.2 hours | |
| Feb 24, 3:34am | Feb 24, 6:05am | 2.5 hours | |
| Jan 27, 5:57am | Jan 27, 8:10am | 2.2 hours | |
| Dec 20, 2:55pm | Dec 20, 3:33pm | 0.6 hours | |
| Nov 28, 4:38pm | Nov 28, 7:23pm | 2.8 hours | |
| Oct 26, 10:57am | Oct 26, 4:56pm | 6.0 hours | |
| Sept 6, 6:49pm | Sept 6, 9:06pm | 2.3 hours | |
| Aug 9, 3:00pm | Aug 9, 3:03pm | 0.1 hours | |
| July 13, 2:15pm | July 13, 3:22pm | 1.1 hours |
Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? Alternatives: Better speed, reliability, and support
Are you having problems with
Hosts faster than Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime?
This test measures the total time it takes to load a standard web page. Lower is better. Learn more about the Page Speed Test.
If
Hosts more reliable than Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime?
This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.
If
Hosts more helpful than Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime?
This test measures how quickly the host’s support team responds to your request. Lower is better. Learn more about the Support Response Test.
If
Namecheap: How Good (Or Bad!) Is Hosting Speed & Uptime? vs Other Hosts
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