Web Hosting Reviews Driven by Data, Not Dollars

I'm disgusted with fake webhosting "reviews." Since 2014, I've been tracking the results of real-life performance tests for downtime, speed & support at the world's most popular web hosting companies. You'll be shocked by the results...

GoDaddy Review and Stats

GoDaddy claims to have fast, secure, and reliable hosting. They were created in 1999 and now host over a million websites. They have data centers throughout the US, primarily in Arizona.

I have purchased a hosting plan on GoDaddy and set up a typical web site. I use that example website to run these tests. Learn more about how I test.

Here's the plan information I chose:

Plan NameDeluxe Linux Hosting with cPanel
Cost$8.99/month
Disk SpaceUnlimited
BandwidthUnlimited
Uptime Guarantee99.9%
Money-Back Guarantee45 days
NotesSite was ready within minutes after I purchased.

On this page: Uptime | Speed | Support | Alternatives

Uptime Test

This test is performed by measuring the % uptime of a host. Higher is better.

I use Pingdom to report website uptime. Pingdom is configured to make an HTTP request to the host every minute, and report if it is unreachable. It'll also report an error if the host takes longer than 30 seconds to respond (Yes, that's not actually down, but if your site takes that long to respond it is unusable in my opinion). Pingdom performs this test from at least 3 servers worldwide, and reports a problem if 2/3 servers do no respond.

This test is important if you are concerned about the reliability of your web host (this is important!)

Measuring uptime with Pingdom

GoDaddy Uptime Test Results

GoDaddy performs stellar in the Uptime test, with an average result of 99.97 percent. Its best run was 100.00 %, but has been as bad as 94.72 %. GoDaddy's most recent result on Feb 23 was 100.00 percent. GoDaddy has shown rocky uptimes when you first start hosting with them, however after a month things become pretty stable. Their tech team reached out to me to explain that they think it only happens when new customers get added to the server and apache needs to restart - and after the server is full it does not need to reload as often. The stats I've collected seem to support this theory, and they claim they're working on a solution.

Let's see if GoDaddy is consistent in its uptime stats:

Recent Raw Results for GoDaddy

Date Uptime Downtime Outages Avg Response Time
2018-02-23100.000 %0 mins0792 ms
2018-02-22100.000 %0 mins0803 ms
2018-02-21100.000 %0 mins0821 ms
2018-02-20100.000 %0 mins0833 ms
2018-02-19100.000 %0 mins0812 ms
2018-02-18100.000 %0 mins0818 ms
2018-02-17100.000 %0 mins0803 ms
2018-02-16100.000 %0 mins0807 ms
2018-02-15100.000 %0 mins0803 ms
2018-02-14100.000 %0 mins0801 ms
2018-02-13100.000 %0 mins0862 ms
2018-02-12100.000 %0 mins0790 ms
2018-02-11100.000 %0 mins0761 ms
2018-02-10100.000 %0 mins0794 ms
2018-02-09100.000 %0 mins0784 ms
2018-02-08100.000 %0 mins0752 ms
2018-02-0799.931 %1 mins1765 ms
2018-02-06100.000 %0 mins0744 ms
2018-02-05100.000 %0 mins0752 ms
2018-02-04100.000 %0 mins0749 ms
2018-02-03100.000 %0 mins0736 ms
2018-02-02100.000 %0 mins0740 ms
2018-02-01100.000 %0 mins0734 ms
2018-01-31100.000 %0 mins0722 ms
2018-01-30100.000 %0 mins0688 ms
2018-01-29100.000 %0 mins0679 ms
2018-01-28100.000 %0 mins0677 ms
2018-01-27100.000 %0 mins0678 ms
2018-01-26100.000 %0 mins0702 ms
2018-01-25100.000 %0 mins0710 ms
2018-01-24100.000 %0 mins0706 ms
2018-01-23100.000 %0 mins0717 ms
2018-01-22100.000 %0 mins0703 ms
2018-01-2199.653 %5 mins1721 ms
2018-01-20100.000 %0 mins0706 ms
2018-01-19100.000 %0 mins0731 ms
2018-01-18100.000 %0 mins0729 ms
2018-01-17100.000 %0 mins0713 ms
2018-01-16100.000 %0 mins0697 ms
2018-01-15100.000 %0 mins0711 ms
2018-01-14100.000 %0 mins0695 ms
2018-01-13100.000 %0 mins0702 ms
2018-01-12100.000 %0 mins0656 ms
2018-01-11100.000 %0 mins0670 ms
2018-01-10100.000 %0 mins0665 ms
2018-01-09100.000 %0 mins0650 ms
2018-01-08100.000 %0 mins0694 ms
2018-01-07100.000 %0 mins0703 ms
2018-01-06100.000 %0 mins0671 ms
2018-01-05100.000 %0 mins0682 ms
2018-01-04100.000 %0 mins0685 ms
2018-01-03100.000 %0 mins0679 ms
2018-01-02100.000 %0 mins0648 ms
2018-01-01100.000 %0 mins0682 ms
2017-12-31100.000 %0 mins0689 ms
2017-12-30100.000 %0 mins0699 ms
2017-12-29100.000 %0 mins0697 ms
2017-12-28100.000 %0 mins0710 ms
2017-12-27100.000 %0 mins0700 ms
2017-12-26100.000 %0 mins0705 ms

Page Speed Test

This test measures the total time it takes to load a standard web page. Lower is better.

This test is performed by submitting a typical web page served on the host to WebPageTest and recording how long it takes to load. This test web page is 56 KB of HTML, 287 KB of JavaScript, 51 KB of CSS, and 1,128 KB of images (these are typical according to the HTTP Archive). WebPageTest (a 3rd-party, vendor-neutral organization) uses servers located in Virgina and California to measure the page load waterfall in the latest version of Chrome, on a very fast internet connection. The test is ran 5 times each, and the middle (median) result is what is counted from each location. Then the east coast and west coast times are averaged, which should eliminate any bias due to server location. We're interested in first page load, not the repeat/cached view.

If you're really interested, I use the 'Load Time' measurement that's returned from WebPageTest for ranking page speed. I still collect other metrics such as TTFB (time to first byte), fully loaded time, and the speed index, in addition to server setting scores which are translated to grades. You can see these detailed values in the "Raw Results."

This test is important if your site resembles a typical website and you're concerned about speed (which you should be!)

Measuring page speed with WebPageTest.org


In September 2014 I updated this test to be more accurate, and you'll notice page speeds were a bit higher before then. The test used to be run only 3 times from one location using a simulated cable internet connection on Internet Explorer 11. The new method provides much more consistent results.

GoDaddy Page Speed Test Results

GoDaddy performs great in the Page Speed test, with an average result of 2.95 seconds. Its best run was 0.31 s, but has been as bad as 37.97 s. GoDaddy's most recent result on Feb 23 was 2.94 seconds. GoDaddy consistently has very fast page load speeds. I'm attributing this to the fact that they have a stellar Hosting Optimization team, headed by Dave Koopman. He actually reached out to me after seeing this site to not only give me kudos for doing this, but offer additional testing resources (which at the moment I am not using). Regardless, he's pretty passionate about their hosting performance and their stats prove it.

Let's see if GoDaddy is consistent in its page speed stats:

Recent Raw Results for GoDaddy

Date Location Load time TTFB Fully loaded Speed index Keep-alive Score Compress Score Caching Score
2018-02-23Dulles, VA3.3s0.2s3.4s0.7sAAF
2018-02-23San Jose, CA2.6s0.2s2.7s0.5sAAF
2018-02-22Dulles, VA2.8s0.2s3.0s0.7sAAF
2018-02-22San Jose, CA2.1s0.1s2.2s0.4sAAF
2018-02-21Dulles, VA2.9s0.2s3.0s0.6sAAF
2018-02-21San Jose, CA2.1s0.2s2.2s0.4sAAF
2018-02-20Dulles, VA2.6s0.2s2.7s0.6sAAF
2018-02-20San Jose, CA2.1s0.3s2.2s0.5sAAF
2018-02-19Dulles, VA2.7s0.3s2.8s0.7sAAF
2018-02-19San Jose, CA2.7s0.2s2.7s0.4sAAF
2018-02-18Dulles, VA2.9s0.4s3.0s0.7sAAF
2018-02-18San Jose, CA2.2s0.2s2.3s0.4sAAF
2018-02-17Dulles, VA2.6s0.3s2.7s0.7sAAF
2018-02-17San Jose, CA2.2s0.2s2.2s0.5sAAF
2018-02-16Dulles, VA2.7s0.2s2.8s0.7sAAF
2018-02-16San Jose, CA2.5s0.1s2.6s0.4sAAF
2018-02-15Dulles, VA2.3s0.4s2.4s0.7sAAF
2018-02-15San Jose, CA1.9s0.2s1.9s0.4sAAF
2018-02-14Dulles, VA2.5s0.2s2.6s0.6sAAF
2018-02-14San Jose, CA1.9s0.2s2.0s0.4sAAF
2018-02-13Dulles, VA2.8s0.2s2.9s0.7sAAF
2018-02-13San Jose, CA2.2s0.2s2.2s0.4sAAF
2018-02-12Dulles, VA2.7s0.3s2.8s0.6sAAF
2018-02-12San Jose, CA2.1s0.2s2.2s0.4sAAF
2018-02-11Dulles, VA2.6s0.3s2.7s0.7sAAF
2018-02-11San Jose, CA2.4s0.2s2.5s0.4sAAF
2018-02-10Dulles, VA2.8s0.2s2.9s0.7sAAF
2018-02-10San Jose, CA2.1s0.2s2.2s0.4sAAF
2018-02-09Dulles, VA3.0s0.2s3.1s0.7sAAF
2018-02-09San Jose, CA2.5s0.2s2.6s0.4sAAF
2018-02-08Dulles, VA3.2s0.3s3.6s0.7sAAF
2018-02-08San Jose, CA2.0s0.2s2.1s0.4sAAF
2018-02-07Dulles, VA2.6s0.3s2.7s0.6sAAF
2018-02-07San Jose, CA2.1s0.3s2.2s0.5sAAF
2018-02-06Dulles, VA2.8s0.2s3.0s0.6sAAF
2018-02-06San Jose, CA3.3s0.2s3.3s0.4sAAF
2018-02-05Dulles, VA2.7s0.3s2.8s0.7sAAF
2018-02-05San Jose, CA2.0s0.2s2.1s0.4sAAF
2018-02-04Dulles, VA2.9s0.3s3.0s0.7sAAF
2018-02-04San Jose, CA2.3s0.2s2.4s0.4sAAF
2018-02-03Dulles, VA2.8s0.3s3.0s0.7sAAF
2018-02-03San Jose, CA3.1s0.2s3.2s0.4sAAF
2018-02-02Dulles, VA2.6s0.2s2.7s0.6sAAF
2018-02-02San Jose, CA2.0s0.2s2.1s0.4sAAF
2018-02-01Dulles, VA3.0s0.2s3.1s0.6sAAF
2018-02-01San Jose, CA2.0s0.2s2.1s0.4sAAF
2018-01-31Dulles, VA2.5s0.2s2.6s0.6sAAF
2018-01-31San Jose, CA2.6s0.2s2.7s0.4sAAF
2018-01-30Dulles, VA2.6s0.2s2.7s0.7sAAF
2018-01-30San Jose, CA2.3s0.2s2.3s0.4sAAF
2018-01-29Dulles, VA2.9s0.3s3.0s0.7sAAF
2018-01-29San Jose, CA2.3s0.2s2.4s0.4sAAF
2018-01-28Dulles, VA2.8s0.2s2.9s0.6sAAF
2018-01-28San Jose, CA2.4s0.2s2.4s0.4sAAF
2018-01-27Dulles, VA2.8s0.2s2.9s0.7sAAF
2018-01-27San Jose, CA2.9s0.2s3.0s0.4sAAF
2018-01-26Dulles, VA2.9s0.2s3.0s0.7sAAF
2018-01-26San Jose, CA2.0s0.2s2.1s0.4sAAF
2018-01-25Dulles, VA3.2s0.2s3.3s0.6sAAF
2018-01-25San Jose, CA2.6s0.2s2.7s0.4sAAF

Does GoDaddy Suck?

Some people may think GoDaddy sucks. Here are some real benchmarks to show you GoDaddy's speed, reliability, and support - so you can see if they really do suck.

Is GoDaddy slow?

This test measures the total time it takes to load a standard web page. Lower is better. Learn more about the Page Speed Test.

GoDaddy performs incredibly in the Page Speed test, with an average result of 2.95 seconds. Its best run was 0.31 s, but has been as bad as 37.97 s. GoDaddy's most recent result on Feb 23 was 2.94 seconds. GoDaddy consistently has very fast page load speeds. I'm attributing this to the fact that they have a stellar Hosting Optimization team, headed by Dave Koopman. He actually reached out to me after seeing this site to not only give me kudos for doing this, but offer additional testing resources (which at the moment I am not using). Regardless, he's pretty passionate about their hosting performance and their stats prove it.

Let's take a look at some of the times that GoDaddy had some poor page speed performance:

Date Location Load time TTFB Fully loaded Speed index Keep-alive Score Compress Score Caching Score
None found!

Is GoDaddy unreliable?

This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.

GoDaddy performs stellar in the Uptime test, with an average result of 99.97 percent. Its best run was 100.00 %, but has been as bad as 94.72 %. GoDaddy's most recent result on Feb 23 was 100.00 percent. GoDaddy has shown rocky uptimes when you first start hosting with them, however after a month things become pretty stable. Their tech team reached out to me to explain that they think it only happens when new customers get added to the server and apache needs to restart - and after the server is full it does not need to reload as often. The stats I've collected seem to support this theory, and they claim they're working on a solution.

Let's take a look at some of the times that GoDaddy had some poor uptime performance:

Date Uptime Downtime Outages Avg Response Time
2018-01-2199.653 %5 mins1721 ms

Does GoDaddy's have poor customer service?

This test measures how quickly the host's support team responds to your request. Lower is better. Learn more about the Support Response Test.

GoDaddy performs incredibly in the Support Response test, with an average result of 0.1 hours. Its best run was 0.1 h, but has been as bad as 0.3 h. GoDaddy's most recent result on Mar 2016 was 0.1 hours. GoDaddy is the only host that doesn't offer email support. At first I thought this horrendous - I waiting on hold on the phone. But from the times I've called, they're usually pretty quick to get to me. I'm okay with their customer service.

Let's take a look at some of the times that GoDaddy had some poor support response performance:

Date Support Ticket Submitted Support Ticket Resolved Response Time
None found!

Still think GoDaddy sucks?

I've presented you with lots of data that will show you whether or not GoDaddy sucks. So, what do you think? Are they reliable, fast, and helpful? If not, consider these GoDaddy alternatives.

Support Response Test

This test measures how quickly the host's support team responds to your request. Lower is better.

I personally contact each host's support department with a new question/concern and measure how long it takes for them to get back to me.

This test is important for every host - it's imperative your web host is able to quickly address your concerns in a timely manner, even if you're an expert webmaster. Who wants to deal with a host that has poor customer service? Tech is hard, and tech support is critical!

Measuring a host's support response speed

GoDaddy Support Response Test Results

GoDaddy performs incredibly in the Support Response test, with an average result of 0.1 hours. Its best run was 0.1 h, but has been as bad as 0.3 h. GoDaddy's most recent result on Mar 2016 was 0.1 hours. GoDaddy is the only host that doesn't offer email support. At first I thought this horrendous - I waiting on hold on the phone. But from the times I've called, they're usually pretty quick to get to me. I'm okay with their customer service.

Let's see if GoDaddy is consistent in its support response stats:

Recent Raw Results for GoDaddy

Date Support Ticket Submitted Support Ticket Resolved Response Time
2016-03-22Mar 10, 4:34pmMar 10, 4:35pm0.1 hours
2015-02-24Feb 24, 3:28amFeb 24, 3:30am0.1 hours
2015-01-27Jan 27, 5:54amJan 27, 5:56am0.1 hours
2014-12-20Dec 20, 2:52pmDec 20, 2:54pm0.1 hours
2014-11-28Nov 28, 4:33pmNov 28, 4:36pm0.1 hours
2014-10-26Oct 26, 11:03amOct 26, 11:21am0.3 hours
2014-09-06Sept 6, 7:06pmSept 6, 7:08pm0.1 hours
2014-08-09Aug 9, 2:48pmAug 9, 2:54pm0.1 hours
2014-07-12July 13, 2:08pmJuly 13, 2:13pm0.1 hours

GoDaddy Alternatives: Better speed, reliability, and support

Are you having problems with GoDaddy? It's not uncommon to want to change to a better host if your current host has issues with being slow, down, or unsupportive.

Let's see if we can find a GoDaddy competitor that has better uptime, faster load times, and speedier support.

Hosts faster than GoDaddy

This test measures the total time it takes to load a standard web page. Lower is better. Learn more about the Page Speed Test.

If GoDaddy is having page speed problems, consider these alternative hosts that score better:

Hosts more reliable than GoDaddy

This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.

If GoDaddy is having uptime problems, consider these alternative hosts that score better:

Hosts more helpful than GoDaddy

This test measures how quickly the host's support team responds to your request. Lower is better. Learn more about the Support Response Test.

If GoDaddy is having support response problems, consider these alternative hosts that score better:

Host Average Best Worst
MDDHosting0.1 h0.1 h0.2 hTest ResultsSignup Now
GoDaddy0.1 h0.1 h0.3 hTest ResultsSignup Now

GoDaddy Versus Other Hosts

If you're trying to decide between GoDaddy and another host, here's are some specific comparisons that will show you the differences in detail:

FTC Disclaimer

Yes, I do use affiliate links on this site to help cover the cost of testing and $1000+ per year in server charges. Results are 100% unbiased and never skewed to favor a higher commission. Thanks for understanding :)

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