Web Hosting Reviews Driven by Data, Not Dollars

I'm disgusted with fake webhosting "reviews." Since 2014, I've been tracking the results of real-life performance tests for downtime, speed & support at the world's most popular web hosting companies. You'll be shocked by the results...

Yahoo Small Business Review and Stats

Yahoo Small Business Web Hosting is known for their simple site design tools make it easy to create your own website.

I have purchased a hosting plan on Yahoo Small Business and set up a typical web site. I use that example website to run these tests. Learn more about how I test.

Here's the plan information I chose:

Plan NameAdvanced
Cost$9.99/month
Disk Space500GB
Bandwidth50000GB
Uptime Guarantee99.9%
Money-Back Guarantee30 days
NotesTheir setup process was the most frustrating. They forced me to create a YahooID, tried to transfer my domain from my registrar to them, and my admin panel was disabled for an hour due to an error that magically went away. Also you have to manually install phpMyAdmin, and look up FTP instructions on your own. This was after upgrading from their Basic plan because it didn't support FTP (what plan doesn't have FTP?!)

On this page: Uptime | Speed | Support | Alternatives

Uptime Test

This test is performed by measuring the % uptime of a host. Higher is better.

I use Pingdom to report website uptime. Pingdom is configured to make an HTTP request to the host every minute, and report if it is unreachable. It'll also report an error if the host takes longer than 30 seconds to respond (Yes, that's not actually down, but if your site takes that long to respond it is unusable in my opinion). Pingdom performs this test from at least 3 servers worldwide, and reports a problem if 2/3 servers do no respond.

This test is important if you are concerned about the reliability of your web host (this is important!)

Measuring uptime with Pingdom

Yahoo Small Business Uptime Test Results

Yahoo Small Business performs miserably in the Uptime test, with an average result of 99.80 percent. Its best run was 100.00 %, but has been as bad as 82.78 %. Yahoo Small Business's most recent result on Sep 25 was 100.00 percent. Yahoo started out strong with their reliability, but tanked in November. Several outages lasting hours at a time - almost every day for two weeks straight. Unless they get their act together fast, I'd be careful with Yahoo.

Let's see if Yahoo Small Business is consistent in its uptime stats:

Recent Raw Results for Yahoo Small Business

Date Uptime Downtime Outages Avg Response Time
2017-09-25100.000 %0 mins01161 ms
2017-09-24100.000 %0 mins01124 ms
2017-09-23100.000 %0 mins01147 ms
2017-09-22100.000 %0 mins01161 ms
2017-09-21100.000 %0 mins01075 ms
2017-09-20100.000 %0 mins0994 ms
2017-09-19100.000 %0 mins0999 ms
2017-09-18100.000 %0 mins01012 ms
2017-09-17100.000 %0 mins01007 ms
2017-09-16100.000 %0 mins01005 ms
2017-09-15100.000 %0 mins0968 ms
2017-09-14100.000 %0 mins0967 ms
2017-09-1399.931 %1 mins1969 ms
2017-09-12100.000 %0 mins0934 ms
2017-09-11100.000 %0 mins01003 ms
2017-09-10100.000 %0 mins0953 ms
2017-09-09100.000 %0 mins0949 ms
2017-09-08100.000 %0 mins0976 ms
2017-09-07100.000 %0 mins0950 ms
2017-09-06100.000 %0 mins0965 ms
2017-09-05100.000 %0 mins0947 ms
2017-09-04100.000 %0 mins0973 ms
2017-09-03100.000 %0 mins0964 ms
2017-09-02100.000 %0 mins0974 ms
2017-09-01100.000 %0 mins01055 ms
2017-08-3199.931 %1 mins11152 ms
2017-08-30100.000 %0 mins01239 ms
2017-08-29100.000 %0 mins01249 ms
2017-08-28100.000 %0 mins0997 ms
2017-08-27100.000 %0 mins01011 ms
2017-08-26100.000 %0 mins01168 ms
2017-08-25100.000 %0 mins01041 ms
2017-08-24100.000 %0 mins01016 ms
2017-08-23100.000 %0 mins0975 ms
2017-08-22100.000 %0 mins0935 ms
2017-08-21100.000 %0 mins0970 ms
2017-08-20100.000 %0 mins0965 ms
2017-08-19100.000 %0 mins0941 ms
2017-08-1899.722 %4 mins31241 ms
2017-08-1798.056 %28 mins162691 ms
2017-08-1698.333 %24 mins172135 ms
2017-08-1599.444 %8 mins41276 ms
2017-08-1499.861 %2 mins11351 ms
2017-08-13100.000 %0 mins01032 ms
2017-08-12100.000 %0 mins01085 ms
2017-08-1199.931 %1 mins11111 ms
2017-08-1099.931 %1 mins11128 ms
2017-08-0999.792 %3 mins21072 ms
2017-08-08100.000 %0 mins01003 ms
2017-08-0799.722 %4 mins11006 ms
2017-08-06100.000 %0 mins0990 ms
2017-08-0599.861 %2 mins1993 ms
2017-08-04100.000 %0 mins0989 ms
2017-08-03100.000 %0 mins0998 ms
2017-08-02100.000 %0 mins01016 ms
2017-08-01100.000 %0 mins0999 ms
2017-07-31100.000 %0 mins0971 ms
2017-07-30100.000 %0 mins0975 ms
2017-07-29100.000 %0 mins0950 ms
2017-07-28100.000 %0 mins0955 ms

Page Speed Test

This test measures the total time it takes to load a standard web page. Lower is better.

This test is performed by submitting a typical web page served on the host to WebPageTest and recording how long it takes to load. This test web page is 56 KB of HTML, 287 KB of JavaScript, 51 KB of CSS, and 1,128 KB of images (these are typical according to the HTTP Archive). WebPageTest (a 3rd-party, vendor-neutral organization) uses servers located in Virgina and California to measure the page load waterfall in the latest version of Chrome, on a very fast internet connection. The test is ran 5 times each, and the middle (median) result is what is counted from each location. Then the east coast and west coast times are averaged, which should eliminate any bias due to server location. We're interested in first page load, not the repeat/cached view.

If you're really interested, I use the 'Load Time' measurement that's returned from WebPageTest for ranking page speed. I still collect other metrics such as TTFB (time to first byte), fully loaded time, and the speed index, in addition to server setting scores which are translated to grades. You can see these detailed values in the "Raw Results."

This test is important if your site resembles a typical website and you're concerned about speed (which you should be!)

Measuring page speed with WebPageTest.org


In September 2014 I updated this test to be more accurate, and you'll notice page speeds were a bit higher before then. The test used to be run only 3 times from one location using a simulated cable internet connection on Internet Explorer 11. The new method provides much more consistent results.

Yahoo Small Business Page Speed Test Results

Yahoo Small Business performs miserably in the Page Speed test, with an average result of 4.17 seconds. Its best run was 2.82 s, but has been as bad as 60.95 s. Yahoo Small Business's most recent result on Sep 26 was 3.42 seconds. Yahoo is not someone I'd expect to do well, but they're nothing to laugh at when it comes to speed. Their performance headers could be optimized a bit, but overall they're not going to leave you waiting for your site to load.

Let's see if Yahoo Small Business is consistent in its page speed stats:

Recent Raw Results for Yahoo Small Business

Date Location Load time TTFB Fully loaded Speed index Keep-alive Score Compress Score Caching Score
2017-09-26Dulles, VA3.4s0.4s3.9s1.6sAFC
2017-09-26San Jose, CA3.5s0.8s4.2s2.1sAFC
2017-09-24Dulles, VA3.5s0.9s3.9s2.0sAFC
2017-09-24San Jose, CA3.1s0.4s3.8s1.6sAFC
2017-09-23Dulles, VA3.2s0.4s3.7s1.7sAFC
2017-09-23San Jose, CA3.6s0.9s4.3s2.2sAFC
2017-09-22Dulles, VA3.8s0.8s4.3s1.8sAFC
2017-09-22San Jose, CA3.1s0.4s3.9s1.7sAFC
2017-09-20Dulles, VA2.9s0.4s3.4s1.4sAFC
2017-09-20San Jose, CA3.4s0.8s4.2s2.0sAFC
2017-09-19Dulles, VA3.1s0.5s3.6s1.6sAFC
2017-09-19San Jose, CA3.1s0.4s3.8s1.5sAFC
2017-09-18Dulles, VA3.4s0.8s3.9s2.3sAFC
2017-09-18San Jose, CA3.5s0.8s4.2s2.0sAFC
2017-09-17Dulles, VA3.7s0.3s4.2s1.5sAFC
2017-09-17San Jose, CA3.1s0.3s3.9s1.7sAFC
2017-09-16Dulles, VA3.0s0.4s3.5s1.6sAFC
2017-09-16San Jose, CA3.6s0.9s4.3s2.2sAFC
2017-09-15Dulles, VA3.3s0.8s3.8s1.8sAFC
2017-09-15San Jose, CA3.5s0.9s4.2s2.2sAFC
2017-09-14Dulles, VA2.8s0.2s3.3s1.3sAFC
2017-09-14San Jose, CA3.4s0.8s4.2s2.0sAFC
2017-09-13Dulles, VA2.9s0.2s3.5s1.5sAFC
2017-09-13San Jose, CA3.5s0.8s4.1s2.0sAFC
2017-09-12Dulles, VA3.3s0.3s3.8s1.5sAFC
2017-09-12San Jose, CA3.0s0.3s3.7s1.6sAFC
2017-09-11Dulles, VA2.8s0.3s3.3s1.5sAFC
2017-09-11San Jose, CA3.2s0.5s3.9s1.8sAFC
2017-09-10Dulles, VA2.9s0.3s3.3s1.5sAFC
2017-09-10San Jose, CA3.3s0.5s4.0s1.7sAFC
2017-09-09Dulles, VA3.0s0.3s3.5s1.7sAFC
2017-09-09San Jose, CA3.2s0.4s3.9s1.7sAFC
2017-09-08Dulles, VA3.0s0.3s3.5s1.6sAFC
2017-09-08San Jose, CA3.1s0.4s3.8s1.6sAFC
2017-09-07Dulles, VA3.0s0.3s3.6s1.7sAFC
2017-09-07San Jose, CA3.0s0.3s3.7s1.6sAFC
2017-09-06Dulles, VA3.2s0.7s3.7s2.1sAFC
2017-09-06San Jose, CA3.1s0.4s3.8s1.6sAFC
2017-09-05Dulles, VA3.4s0.4s3.9s1.8sAFC
2017-09-05San Jose, CA3.1s0.4s3.8s1.7sAFC
2017-09-04Dulles, VA2.9s0.4s3.5s1.5sAFC
2017-09-04San Jose, CA3.1s0.4s3.8s1.6sAFC
2017-09-03Dulles, VA3.1s0.5s3.6s1.7sAFC
2017-09-03San Jose, CA3.5s0.8s4.2s2.2sAFC
2017-09-02Dulles, VA2.8s0.2s3.2s1.2sAFC
2017-09-02San Jose, CA3.0s0.3s3.7s1.5sAFC
2017-09-01Dulles, VA2.9s0.4s3.5s1.5sAFC
2017-09-01San Jose, CA3.2s0.6s4.0s1.9sAFC
2017-08-31Dulles, VA2.9s0.4s3.4s1.6sAFC
2017-08-31San Jose, CA3.0s0.4s3.8s1.6sAFC
2017-08-30Dulles, VA3.0s0.4s3.5s1.6sAFC
2017-08-30San Jose, CA3.5s0.8s4.2s2.0sAFC
2017-08-29Dulles, VA3.3s0.5s3.8s1.9sAFC
2017-08-29San Jose, CA3.3s0.6s4.1s2.0sAFC
2017-08-28Dulles, VA3.0s0.4s3.5s1.7sAFC
2017-08-28San Jose, CA3.1s0.4s3.8s1.5sAFC
2017-08-27Dulles, VA3.6s0.8s4.1s2.1sAFC
2017-08-27San Jose, CA3.2s0.4s3.9s1.6sAFC
2017-08-26Dulles, VA3.7s1.0s4.1s2.4sAFC
2017-08-26San Jose, CA3.1s0.5s3.8s1.7sAFC

Does Yahoo Small Business Suck?

Some people may think Yahoo Small Business sucks. Here are some real benchmarks to show you Yahoo Small Business's speed, reliability, and support - so you can see if they really do suck.

Is Yahoo Small Business slow?

This test measures the total time it takes to load a standard web page. Lower is better. Learn more about the Page Speed Test.

Yahoo Small Business performs pretty poorly in the Page Speed test, with an average result of 4.17 seconds. Its best run was 2.82 s, but has been as bad as 60.95 s. Yahoo Small Business's most recent result on Sep 26 was 3.42 seconds. Yahoo is not someone I'd expect to do well, but they're nothing to laugh at when it comes to speed. Their performance headers could be optimized a bit, but overall they're not going to leave you waiting for your site to load.

Let's take a look at some of the times that Yahoo Small Business had some poor page speed performance:

Date Location Load time TTFB Fully loaded Speed index Keep-alive Score Compress Score Caching Score
None found!

Is Yahoo Small Business unreliable?

This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.

Yahoo Small Business performs under par in the Uptime test, with an average result of 99.80 percent. Its best run was 100.00 %, but has been as bad as 82.78 %. Yahoo Small Business's most recent result on Sep 25 was 100.00 percent. Yahoo started out strong with their reliability, but tanked in November. Several outages lasting hours at a time - almost every day for two weeks straight. Unless they get their act together fast, I'd be careful with Yahoo.

Let's take a look at some of the times that Yahoo Small Business had some poor uptime performance:

Date Uptime Downtime Outages Avg Response Time
2017-08-1899.722 %4 mins31241 ms
2017-08-1798.056 %28 mins162691 ms
2017-08-1698.333 %24 mins172135 ms
2017-08-1599.444 %8 mins41276 ms
2017-08-1499.861 %2 mins11351 ms
2017-08-0999.792 %3 mins21072 ms
2017-08-0799.722 %4 mins11006 ms
2017-08-0599.861 %2 mins1993 ms

Does Yahoo Small Business's have poor customer service?

This test measures how quickly the host's support team responds to your request. Lower is better. Learn more about the Support Response Test.

Yahoo Small Business performs under par in the Support Response test, with an average result of 50.9 hours. Its best run was 16.0 h, but has been as bad as 124.0 h. Yahoo Small Business's most recent result on Mar 2016 was 16.0 hours. If you feel like being ignored, send a support ticket to Yahoo's team. Almost 3 days to get a response from one of them. What if my site had been down? I'd recommend a more caring host.

Let's take a look at some of the times that Yahoo Small Business had some poor support response performance:

Date Support Ticket Submitted Support Ticket Resolved Response Time
2016-03-22Mar 10, 4:28pmMar 11, 8:14am16.0 hours
2015-02-24Feb 24, 3:37amFeb 25, 5:47pm38.2 hours
2015-01-27Jan 27, 6:01amJan 29, 7:36am49.6 hours
2014-12-20Dec 20, 2:57pmDec 24, 4:46am85.7 hours
2014-11-28Nov 28, 4:44pmDec 3, 6:37pm124.0 hours
2014-10-26Oct 26, 11:00amOct 28, 1:20am38.0 hours
2014-09-06Sept 6, 6:53pmSept 9, 3:01am68.0 hours
2014-08-09Aug 9, 3:05pmAug 10, 1:21pm21.3 hours
2014-07-12July 13, 2:19pmJuly 14, 7:33am17.2 hours

Still think Yahoo Small Business sucks?

I've presented you with lots of data that will show you whether or not Yahoo Small Business sucks. So, what do you think? Are they reliable, fast, and helpful? If not, consider these Yahoo Small Business alternatives.

Support Response Test

This test measures how quickly the host's support team responds to your request. Lower is better.

I personally contact each host's support department with a new question/concern and measure how long it takes for them to get back to me.

This test is important for every host - it's imperative your web host is able to quickly address your concerns in a timely manner, even if you're an expert webmaster. Who wants to deal with a host that has poor customer service? Tech is hard, and tech support is critical!

Measuring a host's support response speed

Yahoo Small Business Support Response Test Results

Yahoo Small Business performs pretty poorly in the Support Response test, with an average result of 50.9 hours. Its best run was 16.0 h, but has been as bad as 124.0 h. Yahoo Small Business's most recent result on Mar 2016 was 16.0 hours. If you feel like being ignored, send a support ticket to Yahoo's team. Almost 3 days to get a response from one of them. What if my site had been down? I'd recommend a more caring host.

Let's see if Yahoo Small Business is consistent in its support response stats:

Recent Raw Results for Yahoo Small Business

Date Support Ticket Submitted Support Ticket Resolved Response Time
2016-03-22Mar 10, 4:28pmMar 11, 8:14am16.0 hours
2015-02-24Feb 24, 3:37amFeb 25, 5:47pm38.2 hours
2015-01-27Jan 27, 6:01amJan 29, 7:36am49.6 hours
2014-12-20Dec 20, 2:57pmDec 24, 4:46am85.7 hours
2014-11-28Nov 28, 4:44pmDec 3, 6:37pm124.0 hours
2014-10-26Oct 26, 11:00amOct 28, 1:20am38.0 hours
2014-09-06Sept 6, 6:53pmSept 9, 3:01am68.0 hours
2014-08-09Aug 9, 3:05pmAug 10, 1:21pm21.3 hours
2014-07-12July 13, 2:19pmJuly 14, 7:33am17.2 hours

Yahoo Small Business Alternatives: Better speed, reliability, and support

Are you having problems with Yahoo Small Business? It's not uncommon to want to change to a better host if your current host has issues with being slow, down, or unsupportive.

Let's see if we can find a Yahoo Small Business competitor that has better uptime, faster load times, and speedier support.

Hosts faster than Yahoo Small Business

This test measures the total time it takes to load a standard web page. Lower is better. Learn more about the Page Speed Test.

If Yahoo Small Business is having page speed problems, consider these alternative hosts that score better:

Hosts more reliable than Yahoo Small Business

This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.

If Yahoo Small Business is having uptime problems, consider these alternative hosts that score better:

Hosts more helpful than Yahoo Small Business

This test measures how quickly the host's support team responds to your request. Lower is better. Learn more about the Support Response Test.

If Yahoo Small Business is having support response problems, consider these alternative hosts that score better:

Yahoo Small Business Versus Other Hosts

If you're trying to decide between Yahoo Small Business and another host, here's are some specific comparisons that will show you the differences in detail:

FTC Disclaimer

Yes, I do use affiliate links on this site to help cover the cost of testing and $1000+ per year in server charges. Results are 100% unbiased and never skewed to favor a higher commission. Thanks for understanding :)

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