Yahoo Small Business

Yahoo Small Business Web Hosting is known for their simple site design tools make it easy to create your own website.

I have purchased a hosting plan on Yahoo Small Business and set up a typical web site. I use that example website to run these tests. Learn more about how I test.

Here is the plan information I chose:

Plan NameAdvanced
Cost$9.99/month
Disk Space500GB
Bandwidth50000GB
Uptime Guarantee99.9%
Money Back Guarantee30 days
NotesTheir setup process was the most frustrating. They forced me to create a YahooID, tried to transfer my domain from my registrar to them, and my admin panel was disabled for an hour due to an error that magically went away. Also you have to manually install phpMyAdmin, and look up FTP instructions on your own. This was after upgrading from their Basic plan because it didn't support FTP (what plan doesn't have FTP?!)

On this page: Uptime | Speed | Support | Alternatives

Uptime Test

I use Pingdom to report website uptime. Pingdom is configured to make an HTTP request to the host every minute, and report if it is unreachable. It'll also report an error if the host takes longer than 30 seconds to respond (Yes, that's not actually down, but if your site takes that long to respond it is unusable in my opinion). Pingdom performs this test from at least 3 servers worldwide, and reports a problem if 2/3 servers do no respond. This test is important if you are concerned about the reliability of your web host (this is important!)    

Yahoo Small Business Uptime Test Results

Yahoo Small Business performs under par in the Uptime Test, with an average result of 99.84 percent. It's best result was 100.000 % but it has been as bad as 82.778 %. Yahoo Small Business most recent result on Oct 22 was 99.000 %. Yahoo started out strong with their reliability, but tanked in November. Several outages lasting hours at a time - almost every day for two weeks straight. Unless they get their act together fast, I'd be careful with Yahoo.

Let’s see if Yahoo Small Business is consistent in its uptime stats:

Recent Raw Results for Yahoo Small Business

Date Uptime Downtime Outages Avg Response Time
2018-10-22 99.000% 1 mins 1 893 ms
2018-10-21 100.000% 0 mins 0 843 ms
2018-10-20 100.000% 0 mins 0 891 ms
2018-10-19 100.000% 0 mins 0 913 ms
2018-10-18 99.000% 1 mins 1 929 ms
2018-10-17 100.000% 0 mins 0 938 ms
2018-10-16 100.000% 0 mins 0 929 ms
2018-10-15 100.000% 0 mins 0 925 ms
2018-10-14 100.000% 0 mins 0 966 ms
2018-10-13 100.000% 0 mins 0 954 ms
2018-10-12 100.000% 0 mins 0 961 ms
2018-10-11 100.000% 0 mins 0 922 ms
2018-10-10 100.000% 0 mins 0 906 ms
2018-10-09 100.000% 0 mins 0 920 ms
2018-10-08 100.000% 0 mins 0 890 ms
2018-10-07 100.000% 0 mins 0 893 ms
2018-10-06 100.000% 0 mins 0 909 ms
2018-10-05 100.000% 0 mins 0 901 ms
2018-10-04 100.000% 0 mins 0 908 ms
2018-10-03 100.000% 0 mins 0 869 ms
2018-10-02 100.000% 0 mins 0 879 ms
2018-10-01 100.000% 0 mins 0 890 ms
2018-09-30 100.000% 0 mins 0 888 ms
2018-09-29 100.000% 0 mins 0 889 ms
2018-09-28 100.000% 0 mins 0 885 ms
2018-09-27 99.861% 2 mins 2 882 ms
2018-09-26 100.000% 0 mins 0 875 ms
2018-09-25 99.722% 4 mins 4 886 ms
2018-09-24 99.931% 1 mins 1 860 ms
2018-09-23 100.000% 0 mins 0 816 ms
2018-09-22 100.000% 0 mins 0 819 ms
2018-09-21 100.000% 0 mins 0 842 ms
2018-09-20 100.000% 0 mins 0 885 ms
2018-09-19 100.000% 0 mins 0 903 ms
2018-09-18 100.000% 0 mins 0 914 ms
2018-09-17 100.000% 0 mins 0 914 ms
2018-09-16 100.000% 0 mins 0 931 ms
2018-09-15 100.000% 0 mins 0 915 ms
2018-09-14 100.000% 0 mins 0 910 ms
2018-09-13 100.000% 0 mins 0 911 ms
2018-09-12 100.000% 0 mins 0 902 ms
2018-09-11 100.000% 0 mins 0 861 ms
2018-09-10 100.000% 0 mins 0 863 ms
2018-09-09 100.000% 0 mins 0 854 ms
2018-09-08 100.000% 0 mins 0 846 ms
2018-09-07 100.000% 0 mins 0 855 ms
2018-09-06 100.000% 0 mins 0 838 ms
2018-09-05 100.000% 0 mins 0 840 ms
2018-09-04 100.000% 0 mins 0 883 ms
2018-09-03 100.000% 0 mins 0 893 ms
2018-09-02 100.000% 0 mins 0 875 ms
2018-09-01 100.000% 0 mins 0 844 ms
2018-08-31 99.306% 10 mins 2 897 ms
2018-08-30 100.000% 0 mins 0 851 ms
2018-08-29 100.000% 0 mins 0 855 ms
2018-08-28 100.000% 0 mins 0 838 ms
2018-08-27 100.000% 0 mins 0 872 ms
2018-08-26 100.000% 0 mins 0 903 ms
2018-08-25 100.000% 0 mins 0 932 ms
2018-08-24 100.000% 0 mins 0 981 ms

Page Speed Test

This test is performed by submitting a typical web page served on the host to WebPageTest and recording how long it takes to load. This test web page is 56 KB of HTML, 287 KB of JavaScript, 51 KB of CSS, and 1,128 KB of images (these are typical according to the HTTP Archive). WebPageTest (a 3rd-party, vendor-neutral organization) uses servers located in Virgina and California to measure the page load waterfall in the latest version of Chrome, on a very fast internet connection. The test is ran 5 times each, and the middle (median) result is what is counted from each location. Then the east coast and west coast times are averaged, which should eliminate any bias due to server location. We're interested in first page load, not the repeat/cached view. If you're really interested, I use the 'Load Time' measurement that's returned from WebPageTest for ranking page speed. I still collect other metrics such as TTFB (time to first byte), fully loaded time, and the speed index, in addition to server setting scores which are translated to grades. You can see these detailed values in the "Raw Results." This test is important if your site resembles a typical website and you're concerned about speed (which you should be!)   In September 2014 I updated this test to be more accurate, and you'll notice page speeds were a bit higher before then. The test used to be run only 3 times from one location using a simulated cable internet connection on Internet Explorer 11. The new method provides much more consistent results.

Yahoo Small Business Page Speed Test Results

Yahoo Small Business performs miserably in the Page Speed Test, with an average result of 4.04 seconds. It's best result was 2.53 s but it has been as bad as 60.96 s. Yahoo Small Business most recent result on Oct 23 was 3.00 s. Yahoo is not someone I'd expect to do well, but they're nothing to laugh at when it comes to speed. Their performance headers could be optimized a bit, but overall they're not going to leave you waiting for your site to load.

Let’s see if Yahoo Small Business is consistent in its page speed stats:

Recent Raw Results for Yahoo Small Business

Date Location Load time TTFB Fully loaded Speed index Keep-alive Score Compress Score Caching Score
2018-10-23 Dulles, VA 3.2 0.7s 3.6s 1.7s A F C
2018-10-22 Dulles, VA 3.2 0.7s 3.6s 1.7s A F C
2018-10-21 Dulles, VA 3.2 0.7s 3.6s 1.8s A F C
2018-10-20 Dulles, VA 3.2 0.7s 3.6s 1.8s A F C
2018-10-19 Dulles, VA 3.2 0.7s 3.6s 1.8s A F C
2018-04-05 Dulles, VA 3.5 0.8s 4.1s 1.8s A F C
2018-04-05 San Jose, CA 3.4 0.8s 3.9s 1.7s A F C
2018-04-04 Dulles, VA 3.5 1.0s 3.9s 1.8s A F C
2018-04-04 San Jose, CA 3.4 0.8s 4.0s 1.7s A F C
2018-04-03 Dulles, VA 3.2 0.7s 3.6s 1.6s A F C
2018-04-03 San Jose, CA 3.3 0.7s 3.9s 1.6s A F C
2018-04-02 Dulles, VA 3.2 0.7s 3.6s 1.6s A F C
2018-04-02 San Jose, CA 2.9 0.2s 3.4s 1.2s A F C
2018-04-01 Dulles, VA 2.7 0.2s 3.1s 1.3s A F C
2018-04-01 San Jose, CA 3.1 0.5s 3.7s 1.4s A F C
2018-03-31 Dulles, VA 3.2 0.7s 3.6s 1.5s A F C
2018-03-31 San Jose, CA 3.4 0.8s 4.0s 1.7s A F C
2018-03-30 Dulles, VA 2.9 0.2s 3.1s 1.4s A F C
2018-03-30 San Jose, CA 3.4 0.8s 3.2s 1.7s A F C
2018-03-29 Dulles, VA 3.2 0.7s 2.9s 1.5s A F C
2018-03-29 San Jose, CA 3.3 0.2s 3.6s 1.6s A F C
2018-03-28 Dulles, VA 2.6 0.2s 2.9s 1.3s A F C
2018-03-28 San Jose, CA 3.3 0.8s 3.2s 1.7s A F C
2018-03-27 Dulles, VA 3.1 0.7s 2.9s 1.5s A F C
2018-03-27 San Jose, CA 3.4 0.8s 3.2s 1.6s A F C
2018-03-26 Dulles, VA 3.0 0.2s 3.3s 1.0s A F C
2018-03-26 San Jose, CA 3.3 0.8s 3.2s 1.7s A F C
2018-03-25 Dulles, VA 2.8 0.3s 3.0s 1.2s A F C
2018-03-25 San Jose, CA 3.3 0.7s 3.2s 1.7s A F C
2018-03-24 Dulles, VA 3.2 0.7s 3.0s 1.5s A F C
2018-03-24 San Jose, CA 3.4 0.8s 3.2s 1.8s A F C
2018-03-23 Dulles, VA 3.2 0.7s 3.0s 1.5s A F C
2018-03-23 San Jose, CA 3.4 0.8s 3.5s 1.7s A F C
2018-03-22 Dulles, VA 2.5 0.2s 2.9s 1.2s A F C
2018-03-22 San Jose, CA 2.6 0.8s 3.2s 1.7s A F C
2018-03-21 Dulles, VA 2.5 0.7s 3.0s 1.5s A F C
2018-03-21 San Jose, CA 2.7 0.3s 3.3s 1.2s A F C
2018-03-20 Dulles, VA 2.5 0.2s 3.0s 1.2s A F C
2018-03-20 San Jose, CA 2.6 0.8s 3.2s 1.6s A F C
2018-03-19 Dulles, VA 2.7 0.3s 3.1s 1.4s A F C
2018-03-19 San Jose, CA 2.6 0.8s 3.2s 1.7s A F C
2018-03-18 Dulles, VA 2.9 0.2s 3.3s 1.2s A F C
2018-03-18 San Jose, CA 2.6 0.8s 3.2s 1.7s A F C
2018-03-17 Dulles, VA 2.5 0.7s 3.0s 1.5s A F C
2018-03-17 San Jose, CA 2.6 0.8s 3.2s 1.7s A F C
2018-03-16 Dulles, VA 2.5 0.7s 2.9s 1.4s A F C
2018-03-16 San Jose, CA 2.6 0.4s 3.2s 1.3s A F C
2018-03-15 Dulles, VA 2.5 0.2s 2.9s 1.1s A F C
2018-03-15 San Jose, CA 2.6 0.3s 3.2s 1.2s A F C
2018-03-14 Dulles, VA 2.5 0.7s 2.9s 1.5s A F C
2018-03-14 San Jose, CA 2.6 0.2s 3.2s 1.2s A F C
2018-03-13 Dulles, VA 2.5 0.7s 3.0s 1.5s A F C
2018-03-13 San Jose, CA 2.6 0.8s 3.2s 1.7s A F C
2018-03-12 Dulles, VA 3.1 0.4s 3.5s 1.3s A F C
2018-03-12 San Jose, CA 2.6 0.8s 3.2s 1.6s A F C
2018-03-11 Dulles, VA 2.5 0.7s 2.9s 1.5s A F C
2018-03-11 San Jose, CA 2.6 0.8s 3.2s 1.7s A F C
2018-03-09 Dulles, VA 2.5 0.2s 2.9s 1.1s A F C
2018-03-09 San Jose, CA 2.6 0.2s 3.2s 1.2s A F C
2018-03-08 Dulles, VA 2.5 0.1s 2.9s 1.0s A F C

Does Yahoo Small Business Suck?

Some people may think Yahoo Small Business sucks. Here are some real benchmarks to show you Yahoo Small Business‘s speed, reliability, and support – so you can see if they really do suck.

Is Yahoo Small Business slow?

This test measures the total time it takes to load a standard web page. Lower is better.  Learn more about the Page Speed Test.

HostAverageBestWorst
HostGator2.82 s2.00 s15.02 sTest Results
GoDaddy2.93 s0.31 s37.97 sTest Results
StableHost2.96 s0.12 s12.29 sTest Results
Bluehost3.05 s0.30 s9.17 sTest Results
MDDHosting3.08 s2.00 s74.96 sTest Results
DreamHost3.11 s0.00 s21.25 sTest Results
Namecheap3.15 s2.00 s72.71 sTest Results
InMotion Hosting3.18 s1.00 s14.12 sTest Results
Site53.29 s0.25 s46.29 sTest Results
Yahoo Small Business4.04 s2.53 s60.96 sTest Results

Yahoo Small Business performs miserably in the Page Speed Test, with an average result of 4.04 seconds. It's best result was 2.53 s but it has been as bad as 60.96 s. Yahoo Small Business most recent result on Oct 23 was 3.00 s. Yahoo is not someone I'd expect to do well, but they're nothing to laugh at when it comes to speed. Their performance headers could be optimized a bit, but overall they're not going to leave you waiting for your site to load.

Let’s take a look at some of the times that Yahoo Small Business had some poor page speed performance:

Date Location Load time TTFB Fully loaded Speed index Keep-alive Score Compress Score Caching Score
None found!

Is Yahoo Small Business unreliable?

This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.

HostAverageBestWorst
HostGator99.970 %100.000 %97.500 %Test Results
GoDaddy99.970 %100.000 %94.720 %Test Results
Namecheap99.950 %100.000 %92.920 %Test Results
Bluehost99.940 %100.000 %84.930 %Test Results
StableHost99.940 %100.000 %89.650 %Test Results
MDDHosting99.870 %100.000 %64.580 %Test Results
Yahoo Small Business99.840 %100.000 %82.780 %Test Results
Site599.810 %100.000 %50.690 %Test Results
InMotion Hosting99.590 %100.000 %0.000 %Test Results
DreamHost85.860 %100.000 %0.000 %Test Results

Yahoo Small Business performs under par in the Uptime Test, with an average result of 99.84 percent. It's best result was 100.000 % but it has been as bad as 82.778 %. Yahoo Small Business most recent result on Oct 22 was 99.000 %. Yahoo started out strong with their reliability, but tanked in November. Several outages lasting hours at a time - almost every day for two weeks straight. Unless they get their act together fast, I'd be careful with Yahoo.

Let’s take a look at some of the times that Yahoo Small Business had some poor uptime performance

Date Uptime Downtime Outages Avg Response Time
2018-10-22 99.000% 1 mins 1 893 ms
2018-10-18 99.000% 1 mins 1 929 ms
2018-09-27 99.861% 2 mins 2 882 ms
2018-09-25 99.722% 4 mins 4 886 ms
2018-08-31 99.306% 10 mins 2 897 ms

Does Yahoo Small Business have poor customer service?

This test measures how quickly the host’s support team responds to your request. Lower is better. Learn more about the Support Response Test.

HostAverageBestWorst
MDDHosting0.11 h0.10 h0.20 hTest Results
GoDaddy0.12 h0.10 h0.30 hTest Results
Site50.28 h0.10 h0.80 hTest Results
StableHost0.37 h0.10 h1.70 hTest Results
InMotion Hosting0.94 h0.20 h2.30 hTest Results
Namecheap2.20 h0.10 h6.00 hTest Results
DreamHost2.79 h0.20 h11.00 hTest Results
Bluehost34.67 h0.10 h168.00 hTest Results
Yahoo Small Business50.89 h16.00 h124.00 hTest Results
HostGator53.40 h0.30 h168.00 hTest Results

Yahoo Small Business performs pretty poorly in the Support Response Test, with an average result of 50.89 hours. It's best result was 16.00 h but it has been as bad as 124.00 h. Yahoo Small Business most recent result on Mar 22 was 16.00 h. If you feel like being ignored, send a support ticket to Yahoo's team. Almost 3 days to get a response from one of them. What if my site had been down? I'd recommend a more caring host.

Let’s take a look at some of the times that Yahoo Small Business had some poor support response performance:

Date Support Ticket Submitted Support Ticket Resolved Response Time
2016-03-22 Mar 10, 4:28pm Mar 11, 8:14am 16.0 hours
2015-02-24 Feb 24, 3:37am Feb 25, 5:47pm 38.2 hours
2015-01-27 Jan 27, 6:01am Jan 29, 7:36am 49.6 hours
2014-12-20 Dec 20, 2:57pm Dec 24, 4:46am 85.7 hours
2014-11-28 Nov 28, 4:44pm Dec 3, 6:37pm 124.0 hours
2014-10-26 Oct 26, 11:00am Oct 28, 1:20am 38.0 hours
2014-09-06 Sept 6, 6:53pm Sept 9, 3:01am 68.0 hours
2014-08-09 Aug 9, 3:05pm Aug 10, 1:21pm 21.3 hours
2014-07-12 July 13, 2:19pm July 14, 7:33am 17.2 hours

Still think Yahoo Small Business sucks?

I’ve presented you with lots of data that will show you whether or not Yahoo Small Business sucks. So, what do you think? Are they reliable, fast, and helpful? If not, consider these Yahoo Small Business alternatives.

Support Response Test

I personally contact each host's support department with a new question/concern and measure how long it takes for them to get back to me. This test is important for every host - it's imperative your web host is able to quickly address your concerns in a timely manner, even if you're an expert webmaster. Who wants to deal with a host that has poor customer service? Tech is hard, and tech support is critical!  

Yahoo Small Business Support Response Test Results

Yahoo Small Business performs pretty poorly in the Support Response Test, with an average result of 50.89 hours. It's best result was 16.00 h but it has been as bad as 124.00 h. Yahoo Small Business most recent result on Mar 22 was 16.00 h. If you feel like being ignored, send a support ticket to Yahoo's team. Almost 3 days to get a response from one of them. What if my site had been down? I'd recommend a more caring host.

Let’s see if Yahoo Small Business is consistent in its support response stats:

Recent Raw Results for Yahoo Small Business

Date Support Ticket Submitted Support Ticket Resolved Response Time
2016-03-22 Mar 10, 4:28pm Mar 11, 8:14am 16.0 hours
2015-02-24 Feb 24, 3:37am Feb 25, 5:47pm 38.2 hours
2015-01-27 Jan 27, 6:01am Jan 29, 7:36am 49.6 hours
2014-12-20 Dec 20, 2:57pm Dec 24, 4:46am 85.7 hours
2014-11-28 Nov 28, 4:44pm Dec 3, 6:37pm 124.0 hours
2014-10-26 Oct 26, 11:00am Oct 28, 1:20am 38.0 hours
2014-09-06 Sept 6, 6:53pm Sept 9, 3:01am 68.0 hours
2014-08-09 Aug 9, 3:05pm Aug 10, 1:21pm 21.3 hours
2014-07-12 July 13, 2:19pm July 14, 7:33am 17.2 hours

Yahoo Small Business Alternatives: Better speed, reliability, and support

Are you having problems with Yahoo Small Business? It’s not uncommon to want to change to a better host if your current host has issues with being slow, down, or unsupportive. Let’s see if we can find a Yahoo Small Business competitor that has better uptime, faster load times, and speedier support.

Hosts faster than Yahoo Small Business

This test measures the total time it takes to load a standard web page. Lower is better. Learn more about the Page Speed Test.

If Yahoo Small Business is having page speed problems, consider these alternative hosts that score better:

HostAverageBestWorst
HostGator2.82 s2.00 s15.02 sTest Results
GoDaddy2.93 s0.31 s37.97 sTest Results
StableHost2.96 s0.12 s12.29 sTest Results
Bluehost3.05 s0.30 s9.17 sTest Results
MDDHosting3.08 s2.00 s74.96 sTest Results
DreamHost3.11 s0.00 s21.25 sTest Results
Namecheap3.15 s2.00 s72.71 sTest Results
InMotion Hosting3.18 s1.00 s14.12 sTest Results
Site53.29 s0.25 s46.29 sTest Results
Yahoo Small Business4.04 s2.53 s60.96 sTest Results

Hosts more reliable than Yahoo Small Business

This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.

If Yahoo Small Business is having uptime problems, consider these alternative hosts that score better:

HostAverageBestWorst
HostGator99.970 %100.000 %97.500 %Test Results
GoDaddy99.970 %100.000 %94.720 %Test Results
Namecheap99.950 %100.000 %92.920 %Test Results
Bluehost99.940 %100.000 %84.930 %Test Results
StableHost99.940 %100.000 %89.650 %Test Results
MDDHosting99.870 %100.000 %64.580 %Test Results
Yahoo Small Business99.840 %100.000 %82.780 %Test Results

Hosts more helpful than Yahoo Small Business

This test measures how quickly the host’s support team responds to your request. Lower is better. Learn more about the Support Response Test.

If Yahoo Small Business is having support response problems, consider these alternative hosts that score better:

HostAverageBestWorst
MDDHosting0.11 h0.10 h0.20 hTest Results
GoDaddy0.12 h0.10 h0.30 hTest Results
Site50.28 h0.10 h0.80 hTest Results
StableHost0.37 h0.10 h1.70 hTest Results
InMotion Hosting0.94 h0.20 h2.30 hTest Results
Namecheap2.20 h0.10 h6.00 hTest Results
DreamHost2.79 h0.20 h11.00 hTest Results
Bluehost34.67 h0.10 h168.00 hTest Results
Yahoo Small Business50.89 h16.00 h124.00 hTest Results

Yahoo Small Business vs Other Hosts