GoDaddy vs HostGator: Which Host Is Best For You & Your Site?

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I secretly test hosts every month for speed, reliability, and support. Here’s a comparison between GoDaddy and HostGator with real proof of their performance.

GoDaddy Hosting Plan

GoDaddy claims to have fast, secure, and reliable hosting. They were created in 1999 and now host over a million websites. They have data centers throughout the US, primarily in Arizona.

I have purchased a hosting plan on GoDaddy and set up a typical web site. I use that example website to run these tests. Learn more about how I test.

Here is the plan information I chose:

Plan NameDeluxe Linux Hosting with cPanel
Cost$8.99/month
Disk SpaceUnlimited
BandwidthUnlimited
Uptime Guarantee99.9%
Money Back Guarantee45 days
NotesSite was ready within minutes after I purchased.

HostGator Hosting Plan

I have purchased a hosting plan on HostGator and set up a typical web site. I use that example website to run these tests. Learn more about how I test.

Here is the plan information I chose:

Plan NameHatchling
Cost$8.95/month
Disk SpaceUnlimited
BandwidthUnlimited
Uptime Guarantee99.9%
Money Back Guarantee45 days
NotesSite was ready within minutes after I purchased.

Page Speed Test Results

This test measures the total time it takes to load a standard web page. Lower is better.  Learn more about the Page Speed Test.

HostAverageBestWorst
StableHost2.56 s0.00 s12.29 sTest Results
DreamHost2.68 s0.00 s21.25 sTest Results
HostGator2.71 s2.00 s15.02 sTest Results
GoDaddy2.81 s0.31 s37.97 sTest Results
InMotion Hosting2.89 s0.00 s14.12 sTest Results
Bluehost2.90 s0.00 s9.17 sTest Results
MDDHosting2.94 s2.00 s74.96 sTest Results
Namecheap3.05 s2.00 s72.71 sTest Results
Site53.08 s0.00 s46.29 sTest Results
Yahoo Small Business3.85 s2.00 s60.96 sTest Results

GoDaddy performs incredibly in the Speed Test, with an average result of 2.81 seconds. It's best result was 0.31 s but it has been as bad as 37.97 s. GoDaddy most recent result on Aug 25 was 2.00 s. GoDaddy consistently has very fast page load speeds. I'm attributing this to the fact that they have a stellar Hosting Optimization team, headed by Dave Koopman. He actually reached out to me after seeing this site to not only give me kudos for doing this, but offer additional testing resources (which at the moment I am not using). Regardless, he's pretty passionate about their hosting performance and their stats prove it.

HostGator performs incredibly in the Speed Test, with an average result of 2.71 seconds. It's best result was 2.00 s but it has been as bad as 15.02 s. HostGator most recent result on Aug 25 was 2.00 s. Back in the day HostGator used to share a datacenter with SoftLayer - and they were lightning fast. Now that they made everyone transition to their own datacenter (after the EIG buyout), page speed has been worse, although not as bad as some other hosts here.

Let’s see how GoDaddy and HostGator compare in detail for their page speed stats:

Uptime Test Results

This test is performed by measuring the % uptime of a host. Higher is better. Learn more about the Uptime Test.

HostAverageBestWorst
DreamHost72.000 %100.000 %0.000 %Test Results
Site590.140 %100.000 %0.000 %Test Results
InMotion Hosting98.850 %100.000 %0.000 %Test Results
Yahoo Small Business99.850 %100.000 %82.780 %Test Results
MDDHosting99.880 %100.000 %64.580 %Test Results
Namecheap99.930 %100.000 %92.000 %Test Results
StableHost99.930 %100.000 %73.000 %Test Results
Bluehost99.940 %100.000 %84.930 %Test Results
GoDaddy99.960 %100.000 %94.720 %Test Results
HostGator99.970 %100.000 %97.000 %Test Results

GoDaddy performs stellar in the Uptime Test, with an average result of 99.96 percent. It's best result was 100.000 % but it has been as bad as 94.722 %. GoDaddy most recent result on Aug 25 was 100.000 %. GoDaddy has shown rocky uptimes when you first start hosting with them, however after a month things become pretty stable. Their tech team reached out to me to explain that they think it only happens when new customers get added to the server and apache needs to restart - and after the server is full it does not need to reload as often. The stats I've collected seem to support this theory, and they claim they're working on a solution.

HostGator performs incredibly in the Uptime Test, with an average result of 99.97 percent. It's best result was 100.000 % but it has been as bad as 97.000 %. HostGator most recent result on Aug 25 was 100.000 %. Back in 2013 HostGator had several outages that lasted days. While I wasn't recording detailed stats at the time, I can vouch that it was a miserable experience. Many blame the lack of reliability on their new data center, which they made everyone move to after they were bought out by EIG. To be honest, HostGator's downhill performance was the reason I created this site (I was too annoyed by them to let them get away with it).

Let’s see how GoDaddy and HostGator compare in detail for their uptime stats:

Support Response Test Results

This test measures how quickly the host’s support team responds to your request. Lower is better. Learn more about the Support Response Test.

HostAverageBestWorst
MDDHosting0.11 h0.10 h0.20 hTest Results
GoDaddy0.12 h0.10 h0.30 hTest Results
Site50.28 h0.10 h0.80 hTest Results
StableHost0.37 h0.10 h1.70 hTest Results
InMotion Hosting0.94 h0.20 h2.30 hTest Results
Namecheap2.20 h0.10 h6.00 hTest Results
DreamHost2.79 h0.20 h11.00 hTest Results
Bluehost34.67 h0.10 h168.00 hTest Results
Yahoo Small Business50.89 h16.00 h124.00 hTest Results
HostGator53.40 h0.30 h168.00 hTest Results

GoDaddy performs above average in the Support Response Time Test, with an average result of 0.12 hours. It's best result was 0.10 h but it has been as bad as 0.30 h. GoDaddy most recent result on Mar 22 was 0.10 h. GoDaddy is the only host that doesn't offer email support. At first I thought this horrendous - I waiting on hold on the phone. But from the times I've called, they're usually pretty quick to get to me. I'm okay with their customer service.

HostGator performs under par in the Support Response Time Test, with an average result of 53.4 hours. It's best result was 0.30 h but it has been as bad as 168.00 h. HostGator most recent result on Mar 22 was 0.30 h. HostGator's tech support had proven to be pretty slow - you can count on them taking about a day to respond to you. Things used to be faster before they were bought out by EIG.

Let’s see how GoDaddy and HostGator compare in detail for their uptime stats: